Senior Manager, Creative Services at DISNEY Skip Navigation
The Walt Disney Company: Be Part of the Story

Be Part of the Story

Senior Manager, Creative Services

Apply NowApply Later Job ID 737660BR Location Lantau Island, Islands District, Hong Kong Business Hong Kong Disneyland Resort Date posted Apr. 28, 2020

Job Summary:

The Senior Manager, Creative Services reports to the Director, Creative and assists with daily creative management on company business. In this role, you will be instrumental in guiding and managing the creative team, upholding a global and local creative vision, generating work to maintain Hong Kong Disneyland standards, and will utilize insights to develop concepts and give creative guidance. You will be a source of inspiration for our small and resourceful creative team, and must be a highly organized time manager, problem solver, originator of process, partner to the content management team, strategy partners, team morale booster, a great communicator and listener. You are expected to think creatively in all aspects of the role. You will play a pivotal role in driving the integrated creative output of the company moving forward. You will have exposure to c-suite level executives.



  • Lead and drive the creative thinking in all aspects of work, and implement the integrated campaigns with digital-first mindset
  • Deliver and present creative ideas/ work to local, global leadership and c-suite level executives
  • Work closely the creative and content team in setting direction for digital and social media campaigns
  • Assist in managing the day-to-day workflow and contribute to cross departmental/divisional projects as a creative partner
  • Interface with partners across the organization, representing the creative marketing department in presentations and strategy discussions.
  • Stay abreast of creative industry trends with regards to innovation, talent, and thought leadership
  • Collaborate and help guide the work of the direct reports

Basic Qualifications:

  • An advertising school or liberal arts degree is preferred.
  • At least 15+ years in an agency setting, or related experience.
  • Exceptional presentation skills for both internal and external creative presentations
  • Awareness and competency in guiding creative in the digital and social space.
  • Good time management skills, Ability to provide oversight to multiple timelines, self-manage and meet deadlines.
  • A portfolio that showcases innovative integrated/digital creative solutions.
  • Must be able to work under pressure and within quick timelines.
  • Must be proficient in design/creative software (Photoshop, Illustration, InDesign)
  • Must be proficient in presentation software and have working knowledge of PowerPoint and Keynote.
  • Strength in evaluating both design and English copy with a type A-level attention to detail.
  • Clear articulation of expectations, able to rally a team around one outcome and objective.
  • Mature and trustworthy professional as role may require exposure to confidential materials.
  • Proven track record for outstanding concept ideation and award–winning creative.
  • Excellent English copy writing skills
  • Have strong Asia experience, with multiple years in the Hong Kong and China market. Good understanding of Asian cultures.
  • Fluency in English. Knowledge of Cantonese and Mandarin a strong plus.

Additional Information:

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About Hong Kong Disneyland Resort:

Since Hong Kong Disneyland Resort opened in 2005, it has entertained millions of guests from Hong Kong, mainland China, Southeast Asia and farther abroad. As the first Disney resort in China, it features award-winning, first-of-its-kind entertainment offerings and guest services specially-designed for an international guest base, all brought to life by the resort’s multilingual cast members.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: media networks, parks and resorts, studio entertainment, consumer products and interactive media. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Hongkong International Theme Parks Limited, which is part of a business segment we call Hong Kong Disneyland Resort.

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