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Visual Merchandising Manager

Apply NowApply Later Job ID 7010098120211201 Location Lantau Island, Hong Kong Business Hong Kong Disneyland Resort Date posted Jan. 30, 2023

Job Summary:

This role is responsible for leading, managing and driving the Visual Merchandising (VM) functions of the Merchandise team of Hong Kong Disneyland, which includes creating and developing all VM related concepts and strategies, aligning HKDL VM strategies with Segment (Global) team for best practices and synergy, managing the visual presentation budget, monitoring the compliance of store layouts to ensure unique and cohesive Guest experience and also Cast Safety, managing all external vendors / third party Operating Participants to ensure quality and compliance of related guidelines to reduce potential threat on financial or reputational side of HKDL while optimizing operational efficiency, as well as partnering with various internal stakeholders/counterparts (both Local and Global) on VM initiatives.


  • Formulate VM Strategy and Concepts aligning HKDL and merchandise priorities, communicate and seek management buy in

  • Managing the team to convert strategy and concepts into action plan, implement and integrate the VM initiatives into Store Operations

  • Develop guidelines for Store Operations team, manage compliance of all Disney visual standards and guidelines, conduct training sessions as needed to all Store Operations team members.

  • Ensure the compliance of Show Quality for unique Guest Experience

  • Responsible for various projects from concept development to planning and execution, work with different Lines of Business to ensure brand integrity

  • Lead and develop team members, enhance their overall capabilities and build the internal pipelines for succession planning

  • Develop and manage visual display financial budgets, ensuring they align with merchandise initiatives and priorities, monitor for optimal operational efficiency and achieve cost-effectiveness.

  • Manage external vendors to ensure quality displays, safe installation and compliance to all regulations and guidelines in a cost-effective way.

Preferred Qualifications:

  • Degree or diploma holder in design related discipline;

  • 5-8 years’ relevant experience in Visual Merchandising.

  • Hands on knowledge in design software

  • Proficiency in both oral and written English and Chinese

  • Ability to work with people at different levels and functions in the organization

#LI-CL1 HKProfessional

About Hong Kong Disneyland Resort:

Hong Kong Disneyland Resort brings unforgettable, culturally distinctive Disney experiences for guests of all ages and nationalities. Hong Kong is home to the fifth Disney Resort in the world. The city's landscape and vibrant, diverse culture has inspired our Imagineers to create a variety of entertainment that is unique to Hong Kong Disneyland Resort.

Hong Kong Disneyland consists of the following seven themed areas: Adventureland, Fantasyland, Grizzly Gulch, Main Street U.S.A., Mystic Point, Tomorrowland and Toy Story Land. These areas feature themed attractions, entertainment and interactive experiences, restaurants, merchandise shops and refreshment stands. Additionally, there are daily parades and nighttime events. The Resort has three theme resort hotels: Hong Kong Disneyland Hotel, Disney Explorers Lodge and Disney’s Hollywood Hotel.

To date, Hong Kong Disneyland Resort has welcomed millions of Guests. Since 2006, Hong Kong Disneyland has ranked among the top five most popular places to visit in Hong Kong, according to the Hong Kong Tourism Board's annual Statistical Review.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: Disney Entertainment, ESPN, Disney Parks, and Experiences and Products. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with HK International Theme Parks Limited, which is part of a business we call Hong Kong Disneyland Resort.

Apply NowApply Later

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