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Commercial Supervisor

Apply NowApply Later Job ID 10009770 Location London, United Kingdom Business Disney Media & Entertainment Distribution Date posted Sep. 20, 2022 Flex Type Hybrid

- This role is considered hybrid, which means the employee will work a portion of their time on-site from a Company designated location and the remainder of their time remotely.

Job Summary:

Summary of the Role

To support the Commercial Manager/Senior Commercial Manager/Commercial Lead in translating and executing the Home Entertainment Category strategy within an individual or collective set of accounts in order to achieve and exceed the sales targets and key category KPI’s as defined by the corporate fiscal plan across all clients.

Please note this is a 12 month fixed term contract.

The Opportunity & Responsibilities

The Commercial Supervisor will be responsible for the following key areas:

  • Supporting in the delivery of the annual turnover and KPI’s targets, across an individual or collective set of accounts in line with the category annual operating plan
  • Working in partnership with Senior Commercial Manager to deliver successful trading terms negotiations where appropriate
  • Deliver annual Account plans designed to deliver and exceed all internal targets along with exceeding customer expectations
  • Work with other line of business within Disney to ensure we are leveraging and maximizing category opportunities for the TWDC at Retail  



  • Turnover and P&L Responsibility – development and execution of plans that deliver and exceed the P&L and Budgets as defined
  • Deliver and exceed key KPI’s
  • Effective and accurate management of all budgets and investments with in the account

Customer Strategy

  • Deliver an annual Account Plan, for a single of collective customer group (at individual customer level), consistent with the overall channel and UK Home Entertainment Category strategy.
  • Present and secure approval for strategy, internally and with Customer.
  • Define, manage and oversee investment and budget priorities across Home Entertainment (HE) category.
  • Lead recommendations for exploring new business opportunities with the Customer.
  • Review progress regularly against strategic goals with Customer and internally.
  • Leverage HE category to drive greater company and franchise return 

Customer Plan

  • Deliver 12 month account plans for individual or collective account group. Plan to include: Revenue targets, Key KPI’s, growth, display, operational & administration improvements, and investment.
  • Deliver format or category-specific plans where appropriate in account or group of accounts.
  • Lead and implement the agreed plans both internally and externally across: Marketing, Supply Chain, Category, retail analytics, and other key stakeholders.

Client & Stakeholder Management

  • Act as an ambassador for TWDC
  • Act as ambassador for the individual or collective account group internally in order to ensure all commercial opportunities are known to the TWDC.
  • Lead, create and maintain an effective client contact matrix across all depts. to a senior level.
  • Contribute in partnership with Senior Commercial Manager to informing relevant stakeholders internally.
  • Work with all HE department and Retail stakeholders

Sales Administration and processes

  • Support the Commercial Team in administrative tasks were appropriate
  • Operate within specified standards.
  • Lead and deliver all sales administration processes and ensure account files up to date and accurate.
  • Oversee and Manage customer in line with trade investment agreement – reporting internally & to the Customer on payment.
  • Deliver regular Sales and ROI analysis for collective account group.
  • Lead account forecasting process for defined account.

Experience and Professional Qualifications Required

  • Established Account Management experience for a leading UK retailer
  • Ability to develop effective business relationships both internal and external 
  • Strong communication & influencing skills
  • Strong level of numeracy and PC skills
  • Strong commercial and negotiation skills
  • Effecting planning and organization skills, ability to multi-task
  • Understanding of consumer marketing, category management preferred
  • Interpersonal and organizational sensitivity in a matrix structure
  • Graduate caliber or equivalent preferred

The Perks:

  • 25 days annual leave
  • Private medical insurance & dental care
  • Free Park Entry: You will have the opportunity to enter any of our parks with your family and friends for free
  • Disney Discounts: you are entitled to discounts on designated Disney products, resort F&B and ticketing
  • Hybrid working is available
  • Excellent parental and guardian leave
  • Employee Resource Groups – WOMEN @ Disney, Disney DIVERSITY, Disney PRIDE, our new disability & neurodiversity focused group - ENABLED, and our Mental Health & Wellbeing Group, TRUST.

The Walt Disney Company is an Equal Opportunity Employer. We strive to be a diverse workforce that is representative of our audiences, and where all can thrive and belong. We are committed to building a team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives.

About Disney Media & Entertainment Distribution:

Comprised of the Company’s international business units and various direct-to-consumer streaming services, Disney Media & Entertainment Distribution (DMED) aligns technology, media distribution and advertising sales into a single business segment to create and deliver personalized entertainment experiences to consumers around the world.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: media networks, parks and resorts, studio entertainment, consumer products and interactive media. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with The Walt Disney Company Limited, which is part of a business we call Disney Media & Entertainment Distribution.

The Walt Disney Company Limited is an equal opportunity employer. Applicants will receive consideration for employment without regard to age, race, colour, religion or belief, sex, nationality, ethnic or national origin, sexual orientation, gender reassignment, marital or civil partner status, disability or pregnancy or maternity. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.

Apply NowApply Later

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