This is a full-time (salaried) 6 month fixed term maternity cover contract opportunity.

With access to an envious roster, the Disney Media Sales & Partnerships portfolio covers every brand within the Walt Disney Company's Media Networks segment and related IP’s. This includes family favorites Disney, Pixar, Marvel, & Lucasfilm, general entertainment networks ABC, Star, and Fox, the worldwide leader in sports, ESPN, and our iconic factual brand, National Geographic.

You will be a critical member of the London-based EMEA ad sales and operations organization. We would like you to add your extensive knowledge and acumen in media planning, campaign management, ad operations, and leadership to a client services group supporting an experienced and diverse set of multi-platform salespeople.

Designed to maximize revenue, drive operational efficiency, and provide top tier sales and partner support, the Client Services team plays a vital role in reaching our targets and maintaining high standards in relationships with advertisers and agencies. You will lead a group of Account Managers that plan and execute the operational elements of the advertising campaigns we sell.  It begins with pre-sale guidance and media planning, and continues through campaign set up, analysis, optimization, reporting, and invoicing, covering all forms of advertising activity across our digital properties.  There will be a specific focus on video advertising across websites, apps, social platforms, and in connected TV environments, including within our flagship product, Disney+.

The Opportunity & Responsibilities

• Lead team of Account Managers in supporting assigned salespeople and associated clients through all phases of the campaign lifecycle, from planning to invoicing

• Responsible for delivering successful media plans that maximize revenue, meet client objectives, and spur repeat business

• Develop high-performing team that takes pride in the quality of their work, while also prioritizing inclusion, personal development, positivity, and a healthy work/life balance

• Able to perform all tasks related to campaign management, specifically inventory forecasting, media plan creation, order entry, trafficking, optimizing, reporting, and invoicing

• Main point of contact for any escalations on complex challenges or requests regarding inventory, ad products, or campaigns

• Assist Sales, Finance, and Accounting in revenue tracking

• Troubleshoot and resolve ad delivery, ad quality, and technical issues, liaising with global Ad Platforms support

• Test potential ad tech vendor integrations and provide input on contract negotiations

• Ideate, implement, review, and evolve operational processes that drive quality and efficiency

• Analyze usage & performance of digital inventory to develop strategies & products that maximize revenue yield

• Manage, mentor, and develop talent, including training of new hires

• Collaborate with global teams and act as regional center of excellence for other offices across EMEA

The Experience We Require From You

• Understanding of the advertising sector, either publisher/agency side or in ad tech

• Team management

• Defining and evolving processes

• Forecasting, planning, trafficking, and managing ad campaigns for display and video across websites, apps, social platforms, and connected TV environments

• Activating campaigns, producing accurate and relevant insights, and optimizing performance

• Programmatic advertising, technologies that power it, and key vendors in the space

• Familiar with general data protection and privacy requirements related to digital advertising

• Able to represent company in external meetings and events

• Bonus points for experience working in a media or entertainment brand, as is familiarity with processes and policies of a multinational company