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Senior Manager International Labor Standards, EMEA

Apply Now Apply Later Job ID 636167BR Location London, England, United Kingdom; Hammersmith, England, United Kingdom Business The Walt Disney Company (Corporate) Date posted Feb. 13, 2019

Job Summary:

The Senior Manager, International Labor Standards is responsible for managing international labor standards for The Walt Disney Company (TWDC) covering Europe, Middle East & Africa (EMEA).

Reports to the Regional Director, International Labor Standards, coordinates closely with business leaders in their regions and manages the local ILS team.

The Senior Manager, International Labor Standards is responsible for leading the ILS Program, including:
  • Supporting the Regional Director, International Labor Standards in working with business units to embed the Company's ILS strategies, objectives and requirements into business operations;
  • Supporting business units in the execution of the ILS Program, including providing guidance regarding ILS Program requirements to business units, licensees and vendors responsible for manufacturing Disney branded products;
  • Providing input and insight to the development of global ILS policies and procedures, and;
  • Providing counsel to country and regional leadership on ILS issues and strategies.


General Responsibilities
  • Provide day-to-day management and oversight for regional International Labor Standards program operations;
  • Contribute subject matter expertise as it relates to program development and execution;
  • Partner with business units and Legal to negotiate contract provisions relating to ILS;
  • Identify and address the labor compliance risks associated with TWDC products;
  • Provide subject matter expertise on assessment of emerging industry issues and the interpretation of program policies to new and acquired business in the area of international labor standards;
  • Resolve internal and external issues regarding program application and non-compliances;
  • Build partnerships to foster alignment and create synergies with Enterprise Social Responsibility (ESR).
Specific Responsibilities
Auditing and performance requirements for licensees, vendors and facilities:
  • Develop and implement tools and initiatives to improve business unit, licensee, vendor and facility performance;
  • Oversee ILS Program relationship management operations including business unit, licensee and vendor education; Facility and Merchandise Authorization administration; communication and implementation of Corrective Action Plans; and resolution of performance issues;
  • Elevate and resolve performance and compliance issues through formalized escalation process.

Alignment of business practices and operations with ILS objectives:
  • Interface regularly with business unit leadership and other internal stakeholder groups, including Legal, Corporate Communications and Contract Management, to ensure alignment of business practices and operations with ILS objectives in the region;
  • Work with Corporate Communications, Legal, ESR, and Global Public Policy teams to ensure consistency of messages and communication across regions;
  • Address business unit, licensee and vendor concerns and identify and implement solutions to meet ILS objectives and business needs;
  • Deliver and facilitate training to increase awareness, accountability and consistent application of ILS policies and procedures;

External collaboration, engagement and program support:
  • In coordination with the Global Public Policy team, strengthen relevant external stakeholder engagement and external collaboration through identifying and building relationships with regional stakeholders;
  • Represent ILS at relevant external meetings, panel discussions and conferences;

General Management:
  • Build and manage local teams to successfully implement ILS Program strategies, objectives and requirements;
  • Lead team to ensure successful implementation of the ILS Program across business units and markets which involves relationship management, risk assessment, external stakeholder engagement and collaboration, reporting and communication, education and guidance;
  • Work with Human Resources to recognize high performing cast members; and
  • Develop and maintain succession plan and budgets for respective region.

Basic Qualifications:

  • Degree in Business, CSR related field, International Relations, Supply Chain Management or other related area.
  • Experience in CSR or other compliance-related work preferably with specific experience in ethical sourcing or labor standards at an international level.
  • Strong business acumen. Experience in a managerial role within a corporate or supply chain setting as well as international business and operations experience.
  • Experience managing and leading international teams, budgets and projects.
  • Demonstrated knowledge of CSR, ethical sourcing and labor rights issues.
  • Experience in licensing, consumer products, global supply chains, manufacturing and distribution and operational matters in an international corporate setting.
  • Ability to build constructive and sustainable working relationships with senior business leaders.
  • Experience in program and process management.
  • Exceptional oral and written communication skills.
  • Experience influencing key stakeholders, both internal and external.

Preferred Qualifications:

  • Experience in complex, multi-national company
  • Experience in contract negotiations

About The Walt Disney Company (Corporate):

At Disney Corporate you can see how the businesses behind the Company’s powerful brands come together to create the most innovative, far-reaching and admired entertainment company in the world. As a member of a corporate team, you’ll work with world-class leaders driving the strategies that keep The Walt Disney Company at the leading edge of entertainment. See and be seen by other innovative thinkers as you enable the greatest storytellers in the world to create memories for millions of families around the globe.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: media networks, parks and resorts, studio entertainment, consumer products and interactive media. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with The Walt Disney Company Ltd., which is part of a business segment we call The Walt Disney Company (Corporate).

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