Senior Commercial Performance Analyst
Apply NowApply Later Job ID 10064555 Location London, United Kingdom Business The Walt Disney Company (EMEA) Date posted Nov. 15, 2023Job Summary:
Overall Purpose of the Role
The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, its employees and cast members work together to create entertainment experiences that are both universally and locally cherished.
Disney+ is The Walt Disney Company’s Direct to Consumer video entertainment service. The service consists of long form and short form video built around six key content brands (Disney, Pixar, Marvel, Star Wars, National Geographic and Star) with an appealing and easy to use interface accessed across multiple platforms (e.g. televisions, mobile devices).
The Disney+ team is responsible for the launch and day to day operation of Disney+ across EMEA, specifically focused on customer acquisition and retention, marketing, partnerships and synergy, content programming, research and analytics.
Reporting to Commercial Performance Manager, the Commercial Performance Supervisor role will contribute to trading updates, and conduct deeper analysis on levers of commercial performance, on project-based and ad hoc market requests across EMEA.
Areas of Responsibility
Key elements and required results of the role
Support daily, weekly and quarterly trading reporting
Analyse trends of trading (daily, weekly, quarterly) and flag anomalies, successes and challenges
Work closely with local trading leads to analyse weekly data and identify levers of performance – also in collaboration with performance, brand marketing and customer management teams
Support creation and management of initiatives plan to mitigate / sustain trading performance
Become a subject matter expert on key areas of the subscription business, driving impact through deep knowledge of acquisition and/or customer retention
Create exec-level presentations on trading performance and action plans
Areas of Accountability
Commercial Performance Manager
Commercial Director
Experience and Professional Qualifications Required
Previous trading experience nice to have
Excellent stakeholder management with experience of dealing with senior level stakeholders
Ability to tailor comms to different audiences (e.g. country teams, DSS, execs)
Skills & competencies required
High numeracy and analytical ability & rigour
Excellent Excel skills
Strong presentation skills – regular deck preparation for stakeholders
Data visualisation skills (e.g. Tableau)
Strategic mindset
Skilled at prioritising and managing multiple project schedules and deadlines that run simultaneously
Demonstrated success in influencing cross-functional teams, stakeholders and leadership
High degree of integrity
Positive, people-oriented, and energetic attitude
Ability to work autonomously
About The Walt Disney Company (EMEA):
At Disney Corporate you can see how the businesses behind the Company’s powerful brands come together to create the most innovative, far-reaching and admired entertainment company in the world. As a member of a corporate team, you’ll work with world-class leaders driving the strategies that keep The Walt Disney Company at the leading edge of entertainment. See and be seen by other innovative thinkers as you enable the greatest storytellers in the world to create memories for millions of families around the globe.
About The Walt Disney Company:
The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: Disney Entertainment, ESPN, Disney Parks, and Experiences and Products. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.
This position is with The Walt Disney Company Limited, which is part of a business we call The Walt Disney Company (EMEA).
The Walt Disney Company Limited is an equal opportunity employer. Applicants will receive consideration for employment without regard to age, race, colour, religion or belief, sex, nationality, ethnic or national origin, sexual orientation, gender reassignment, marital or civil partner status, disability or pregnancy or maternity. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.