Skip to main content

Site Production Manager

Apply NowApply Later Job ID 904189BR Location London, United Kingdom Business Parks, Experiences and Products Date posted Dec. 12, 2021

Job Summary:

Ensure effective management of the Site Production team. Train and support the team; oversee the day-to-day tasks and deliverables necessary to run shopDisney sites EMEA.


  • Responsible for optimising the use of tools and functions within SalesForce Commerce Cloud across the shop Disney EMEA e-commerce sites,
  • Responsible for the production of e-commerce data, ensuring all category and product information is correct​ in order for effective analytics and achievement of data driven decisions to optimise the Guest Experience (GX),
  • Responsible for coordinating with merchandising teams to execute the replication schedules​, ensuring that changes are promoted to the live sites in line with the trading calendar,
  • Responsible for product data enrichment processes to ensure that product information is Guest-facing and has accurate attributes, imagery, copy, and is brand compliant,​
  • Responsible for ensuring timely and accurate product data feeds, custom preferences, job schedules, site configuration to optimise the Guest Experience​,
  • Responsible for managing site integration processes​ with existing third parties and for integrating any new third parties into the websites,
  • Responsible for ensuring third party optimisation, identifying and implementing any new third party functionality based on the third party roadmap and business requirements and putting forward business rationale for recommended enhancements,
  • Think ahead, identify potential issues and see them through to resolution,
  • Manager external vendor relationships, take responsibility for return on investment within the scope of the role and for driving continual improvements,
  • Ensure effective management of all associated budgets.

Basic Qualifications:

  • Degree in an e-commerce/business related subject, or previous experience within an e-commerce retail environment, beneficial,
  • Previous site management experience within an e-commerce retail environment using Sales Force Commerce Cloud (SFCC), essential,
  • Understanding of ecommerce trading and best practice, essential,
  • Understanding of user experience, web usability and web analytics, essential,
  • Experience of e-commerce or similar, essential,
  • Content Management experience using SFCC, essential,
  • Management experience within an e-commerce retail environment, essential,
  • Experience of site management and understanding of how site enhancements generate revenue,
  • Experience of leading projects and delivering against set timeframes and budgets,
  • Proven experience of building effective relationships, leading and managing change and collaboration across departments to achieve business goals,
  • Experience in influencing key partners and stakeholders,
  • Proven experience working, and thriving, in a matrix organisation.

About Parks, Experiences and Products:

The Disney Parks, Experiences and Products segment includes Disney’s iconic travel and leisure businesses, which include six resort destinations in the United States, Europe and Asia, a top-rated cruise line, a popular vacation ownership program, and an award-winning guided family adventure business. Disney’s global consumer products operations include the world’s leading licensing business across toys, apparel, home goods, digital games and apps; the world’s largest children’s publisher; Disney store locations around the world; and the shopDisney e-commerce platform.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: media networks, parks and resorts, studio entertainment, consumer products and interactive media. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with The Walt Disney Company Ltd., which is part of a business we call Parks, Experiences and Products.

The Walt Disney Company Ltd. is an equal opportunity employer. Applicants will receive consideration for employment without regard to age, race, colour, religion or belief, sex, nationality, ethnic or national origin, sexual orientation, gender reassignment, marital or civil partner status, disability or pregnancy or maternity. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.

Apply NowApply Later

Watch Our Jobs

Sign up to receive new job alerts and company information based on your preferences.

Specify LocationsSelect a job category from the list of options. Select a location from the list of options. Finally, click “Add” to create your job alert.