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Manager, Social Media Moderation & Operations (FX)

Apply NowApply Later NOTE: We have a new application system, please create a new account if you have not done so yet when applying. Job ID 10006741 Location Los Angeles, California, United States Business ABC Date posted Jul. 27, 2022 Flex Type Hybrid

- This role is considered hybrid, which means the employee will work a portion of their time on-site from a Company designated location and the remainder of their time remotely.

Job Summary:

FX is seeking a Manager of Social Media Moderation & Operations to lead community management and provide operational guidance and resources for the social media department. The Manager will lead social media moderation efforts, manage operational platforms, track activities across the team, and enable cross-functional workflows.


  • Create work back plans and communicate project status and blockers.

  • Lead community management tasks across the social organization including implementation of moderation strategy, internal assignments, and managing vendors.

  • Manage licensed platform partners to ensure platforms are optimized and in compliance.

  • Train and share best practices on cross-functional tools with internal team, other FX departments, and external vendors and maintain training materials.

  • Manage overall department calendar including key milestones, events, content releases, and notable network anniversaries. Recommend project assignments based on workload.


  • 4-year college degree with a business focus preferred

  • 5+ years experience at a consumer-facing Internet, agency or entertainment company in interactive marketing or social media

  • Media or entertainment industry experience is a plus

  • Must be proactive, multifaceted, capable of working on concurrent complex projects, and able to communicate effectively to digital team members, vendors and executives

  • Strong writing skills and sound editorial judgment

  • Experience with budgeting and scope review from a product development perspective

  • Familiarity with social media licensed platforms such as Sprinklr, Hail To, Spredfast, Listen First and Nexgate, and project management software such as

  • Strong understanding of web technologies and social media platforms

  • Able to work in a fast-paced environment, create project plans, and keep team members accountable

About ABC:

The Disney General Entertainment Content group creates original entertainment and news content for the Company’s streaming platforms and its cable and broadcast networks.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: media networks, parks and resorts, studio entertainment, consumer products and interactive media. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with FX Networks, LLC PAY SVC, which is part of a business we call ABC.

FX Networks, LLC PAY SVC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.

We will consider for employment qualified applicants with criminal histories consistent with applicable law.

Apply NowApply Later

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