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Technical Program Manager

Apply NowApply Later Job ID 7111148820220102 Location Los Angeles, California, United States / Santa Monica, California, United States Business Disney Media & Entertainment Distribution Date posted Jul. 28, 2022 Flex Type On-Site

- This role is considered on-site, which means the employee will work from a Company designated location on an ongoing basis.

Job Summary:

We are searching for an experienced Technical Program Manager to join our Subscriber Analytics Org, acting as servant leader for the Partner Analytics team. This role requires acute attention to detail, a strong sense of accountability, collaboration, technical understanding and experience managing cross workstream technology initiatives. In this role, you will directly contribute to the success of our products by holding regular planning sessions, managing stakeholders, outlining strategic project deliverables and coordinating directly with product, engineering, and analytics leaders across Disney Streaming.

At Disney Streaming, data is central to measuring all aspects of the business, and critical to its operations and growth. Subscriber Analytics works closely with Business Operations, Data Engineering, Data Solutions, Product, and Partner Operations to drive tools and optimizations across the business. The Technical Program Manager will function as the interface between data, product, operations, and engineering teams, participating in coordination, alignment, road mapping and overall seamless delivery of best-in-class consumer applications.


  • Liaise between operational and technical teams, translating high-level requirements from business and product stakeholders to granular, well-defined tasks for Data Analysts to deliver on

  • Operationalize analytical and engineering groups to support the fast-paced expansion of Partner Operations integration programs

  • Ensure successful regional expansions with various partnership integrations

  • Performs all other responsibilities of a Project Manager at a proficient level, plus:

  • Takes initiative and a proactive approach at finding ways to remove barriers to move a project forward

  • Accurately forecasting risks and mitigating exposure to accomplishing projects

  • Accountable for driving execution and delivery of technical programs from start to finish

  • Develops a program plan comprised of parallel projects and multiple project managers that collectively produce work with significant business impact

  • Assist teams in story writing, backlog maintenance, prioritization and planning. Facilitating creation and prioritization of program-level features and backlogs

  • Facilitate planning events and other ad-hoc meetings for teams, including story mapping, assigning of tickets, strategic planning sessions and scrum of scrums

  • Map milestones with Product, Engineering, and Business Operations teams to enable product launches

  • Set up the release process and access control management in order to comply with governance regulations

  • Develop strong partnerships with engineering, product management and analytics leaders to drive focus on strategic and tactical program objectives

  • Build strategic relationships with key technology and business leaders to ensure program success

Basic Qualifications:

  • 2-4 years experience as a Technical Program Manager, Project Manager or Scrum Master for a technology team that was diligently applying Scrum principles, practices, and theory

  • Experience in managing operational delivery in the B2B partnership space is desired

  • Background in Data Analytics, or history of working within an Analytics team preferred Good skills and knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency

  • Experience with large-scale organizational change efforts

  • Experience building broad, large-scale communications plans

  • Sense of humor and self-awareness (good understanding of your knowledge/limits)

  • Love for Data and taking chaos and turning it into something actionable

  • High sense of ownership and a focus on building fast with awareness of limitations Experience in Agile software development with expertise in Scrum methodology and practices

  • Good understanding of ETL processing, Data Warehousing, familiarity with BI Visualization tools such as Looker and Tableau

  • Working knowledge of modern program management, analysis, and reporting tools such as Jira/Confluence and MS Office

  • Knowledge of SDLC, data analytics, data engineering, and data modeling

Required Education:

Bachelor’s degree in business management, computer science, or another related field


Additional Information:


About Disney Media & Entertainment Distribution:

Comprised of the Company’s international business units and various direct-to-consumer streaming services, Disney Media & Entertainment Distribution (DMED) aligns technology, media distribution and advertising sales into a single business segment to create and deliver personalized entertainment experiences to consumers around the world.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: media networks, parks and resorts, studio entertainment, consumer products and interactive media. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Disney Streaming Services LLC, which is part of a business we call Disney Media & Entertainment Distribution.

Disney Streaming Services LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.

We will consider for employment qualified applicants with criminal histories consistent with applicable law.

Apply NowApply Later

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