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Create Magic and Memories

Merchandising Supervisor, Disney+ IBERIA

Apply NowApply Later Job ID 769119BR Location Madrid, Madrid, Spain Business Disney Streaming Services Date posted Nov. 27, 2020

Job Summary:

Disney+ is an SVOD service that gives the whole family access to the biggest collection of Disney, Pixar, Star Wars, Marvel, National Geographic and Fox content all in one place. Designed to be enjoyed at home or on-the-go as an iOS or Android app for tablet, mobile and smart TVs, it allows fans to explore all of Disney’s stories and characters.

This is an exciting opportunity as part of a strategic priority for the Company and growing digital subscription business, forming the future of the direct to consumer experience, which will engage our guests across digital multiple channels.

The Content Merchandiser will work alongside other EMEA Content Merchandisers to successfully launch the Disney+ service across Spain & Portugal. Post-launch, the role will be responsible for regular content maintenance and publishing updates, and maintaining the editorial tone of voice for the Iberian services.

The focus of the Content Merchandiser role is to ensure Disney+ services are up to date with the latest new content made available through our delivery workflow. Working with our scheduling teams, you will wireframe the service each month, prioritising titles, promotions and events depending on a variety of global/local requirements.

You will use the bespoke Disney CMS to manage the featuring of new movies, TV and shortform available to the service. You will analyse viewing behaviour data to inform editorial steer and curation of content, and you will help create and maintain a best-in-class SVOD experience utilising Disney’s world-renowned characters and intellectual properties.

Though you will own your own areas of responsibility, you will report directly into the Director Content Planning and work closely with the rest of the Content Planning & Merchandising team, both at local level and at Regional level, working towards the end goal of increasing user consumption and extending customer lifespan throughout the assigned markets.

You should have an excellent knowledge of the Disney brand and all associated content (Movies and TV) and a genuine passion for entertainment.

Key Responsibilities:
  • Use Google Doc templates to create detailed featuring wireframes of European service updates on a short term and long term basis, encompassing Disney+ content drops, editorial events, key content initiatives and IP/character anniversaries
  • Use Polaris, the bespoke Disney+ CMS, to program, publish and schedule regular service updates, including weekly service refreshes, new editorial collections, brand and IP updates and content priorities
  • Plan Disney+ editorial events that are tailored to specific markets, including local seasonal events and unique editorial collections that align with local content priorities, working closely with the Design team to create appropriate assets
  • Ensure that all translation and localisation work is accurate and work closely with EMEA and Global Disney+ merchandising teams to ensure tone of voice remains consistent
  • Work closely with EMEA and Global Disney+ marketing teams to ensure alignment of local messaging and appropriate featuring
  • Develop regular routines for post-publish content validation and service QC to ensure all content is published and featured as scheduled
  • Work closely with schedulers both local and regional and share viewing trends and consumption data with wider team

Preferred Qualifications:

​Experience of working on a digital platform/CMS required
Previous SVOD management or content programming experience preferred
Familiarity with all Disney & Fox brands and popular IP, including movies and TV
Familiarity with iOS/Android platforms and multiple devices (tablets, browsers, mobile, web, connected devices)
Experience with Excel/Google Sheets preferred
Experience with content reporting and data analysis preferred

Ability to understand larger objectives whilst also able to focus on intricate detail
A robust knowledge of the SVOD market and close competitors
Strong planning and coordination skills
The ability to work to tight deadlines and adapt to changing business demands at short notice
Eloquent communicator
Effective relationship builder
Curious and “Can do” attitude
Able to work well with ambiguity

Additional Information:

The Walt Disney Company is an Equal Opportunity Employer. We strive to be a diverse workforce that is representative of our audiences, and where all can thrive and belong. We are committed to building a team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives.

About Disney Streaming Services:

Disney Streaming Services is responsible for developing and operating The Walt Disney Company’s direct-to-consumer video businesses globally, including the ESPN+ premium sports streaming service; Disney+, the dedicated streaming home for entertainment from Disney, Pixar, Marvel, Star Wars, National Geographic and BAMTECH Media, a global leader in direct-to-consumer video streaming products and solutions. Our core mission is to deliver global audiences the freedom to access content on their terms across any connected device, time or location. We serve consumers by bringing the world’s most beloved characters, timeless stories, legendary athletes, and epic sporting events to global audiences through best-in-class direct-to-consumer video services. We strive daily to imaginatively challenge convention with innovative technology that gives consumers the freedom to access content on their terms across any connected device, time or location.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: media networks, parks and resorts, studio entertainment, consumer products and interactive media. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with The Walt Disney Company Iberia S.L., which is part of a business segment we call Disney Streaming Services.

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