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Create Magic and Memories

Room Service Assistant Manager - 4* Hotel

Apply Now Apply Later Job ID 716936BR Location Marne-la-Vallée, Île-de-France Region, France Business Disneyland Resort Paris Date posted Nov. 05, 2019

Job Summary:

For its upcoming reopening, Disney's Hotel New York® - The Art of Marvel will reflect the contemporary luxury establishments that are typical of Manhattan. Composed of art galleries showcasing the Marvel collection, Disney's Hotel New York® - The Art of Marvel will evoke the contemporary sophistication of the city, the setting for the exciting adventures of the Super Heroes Marvel and the artists who created them.

In close collaboration with the Restaurant Manager, the Experienced Room Service Restaurant Assistant shares his or her passion for catering and service with teams and visitors.
Organized and concerned about the efficiency of the service for a hundred or so people (breakfast and lunch), he/she ensures the proper management of a team of about 20 people in order to guarantee a first-rate culinary experience for the hotel's visitors.


- Team supervision and leadership: organize, distribute and monitor the team's work through a field presence and ongoing dialogue
- Implement the necessary actions to ensure financial results, service and product quality and customer satisfaction and make operational decisions in the absence of the manager
- Evaluate the action and performance of employees, promote their professional development and motivation
- Ensure compliance with all operational procedures and health and safety rules.
- Participate in projects and activities within your department

Basic Qualifications:

- You have a minimum of 3 years' experience in the field of catering or banqueting as a manager and 1 year in room service
- You have worked in 3 to 5 star hotels
- Ideally holds a degree in Hotel and Restaurant Technology
- Advanced French (C1), good knowledge of English (level B1/intermediate)
- Relational skills, sense of service, excellent verbal and written communication
- Flexible working hours are necessary to ensure the smooth running of operations

Our strengths that make a difference

- Human and financial resources to accomplish your mission
- Good prospects for development (internal promotion or horizontal mobility)
- An integration programme and a choice of training courses to develop your skills
- Relevant working time planning: continuous service
- A magical, multicultural, multicultural universe

Additional Information:

Are you ready to take part in a great human adventure? To join our 16,500 Cast Members who all share the same professional ambition: to bring Disney magic to life and make more than 13 million visitors dream?
We are ready to give you the means to showcase your talents!

About Disneyland Paris:

Disneyland® Paris is a company where dreams really do come true. Here, 16 000 Cast Members work in nearly 500 operational and support professions, on stage or backstage. Their mission: offering every guest an unforgettable Disney Experience at our 2 theme parks and our 7 hotels as well as Disney Village. The passion and enthusiasm of our teams has made our company the number one tourist destination in Europe!

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: media networks, parks and resorts, studio entertainment, consumer products and interactive media. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with EURO DISNEY ASSOCIES SAS, which is part of a business segment we call Disneyland Paris.

Apply Now Apply Later

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