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QA Manager

Apply NowApply Later Job ID 889644BR Location Morrisville, North Carolina, United States; San Francisco, California, United States Business Disney Streaming Date posted Jan. 05, 2022

Job Summary:

The Quality Organization is responsible for validating all work before it goes to production, this includes software: web, mobile, living room applications, media, non-consumer facing products and more. Additionally, the Quality Organization creates and maintains the framework used for automation testing at Disney Streaming.

The QA Manager will be responsible for delivering on routine and non-routine decisions around technical issues both by directing staff and individually. The QA Manager will be responsible for compiling project reporting for executive review. The QA Manager will provide team feedback and participates in employee review sessions. The QA Manager will provide career development resources and opportunities. The ideal candidate will be proficient in leading others, managing staff and an area of the department.


  • Manage and drive continuous improvement, daily releases and test automation efforts.
  • Work to grow team through recruiting, selecting, training, coaching, counseling, and disciplining employees; communicating job expectations; appraising, and reviewing job contributions; enforcing policies and procedures.
  • Work directly with QA Director/s to align with department and organization goals. Work closely with project owners and leads to fit in necessary resourcing based on project timelines.
  • Provide quality reporting as needed/upon request as to the status of all overseen projects and employees
  • Motivate employees and develop new ideas for process improvement.

Basic Qualifications:

  • 8+ years of experience in Quality Assurance or a similar customer-centric technical field.
  • 3-5 years of experience managing a team of 5+ professionals.
  • Understanding of QA tools like Jira, X-ray (test case management system) or Charles Proxy experience

Preferred Qualifications:

  • Understanding knowledge of productivity tools like Asana, Airtable or Smartsheet. Extensive knowledge of G Suite
  • Some experience with project management, if applicable.

Required Education

Bachelor’s degree or greater in fields such as Computer Science or related field OR equivalent experience.

About Disney Streaming:

Comprised of the Company’s international business units and various direct-to-consumer streaming services, Disney Media & Entertainment Distribution (DMED) aligns technology, media distribution and advertising sales into a single business segment to create and deliver personalized entertainment experiences to consumers around the world.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: media networks, parks and resorts, studio entertainment, consumer products and interactive media. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Disney Streaming Technology LLC, which is part of a business segment we call Disney Streaming.

Disney Streaming Technology LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.

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