Asset Protection Agent - Full TimeApply NowApply Later Job ID 10037221 Location New York, New York, United States Business Disney Store Date posted Mar. 09, 2023
Asset Protection Agent
The Asset Protection Agent is used in select locations to aid the store Cast in supporting a safe and secure environment for Cast Members and Guests. This is accomplished through proactive deterrence, identification and resolution associated to suspicious activity and potential unsafe behaviors. This role reports into the Asset Protection Manager with daily oversight by Store Leadership.
Acts as a visible deterrent to potential risk at store entrances/exits and throughout site maintaining high visibility, monitoring for, responding to and escalating incidents of suspicious activity, unsafe behaviors and other potential workplace security concerns
Utilizes specialized training related to Retail Counter-Terrorism and TWDC Workplace Security Programs to identify, deter and report associated activity such as but not limited to aggressive/escalated behavior, civil unrest protests, imminent threat, terrorism, etc.
Conducts onsite security/safety inspections in person (and via CCTV where applicable), responding to and escalating identified risks to Store Leadership and Corporate Asset Protection (Loss Prevention)/Safety (refer to security/safety inspection forms)
Supports emergency preparedness and crisis response programs to help mitigate potential impacts, support Cast and Guest needs and promote a risk adverse culture Supports Store Leadership with deterrence and response to aggressive theft activity/organized retail crime, escalated Guest interactions and assists store
Cast with response to Electronic Article Surveillance (EAS) activations when needed Conducts 24/7 camera and alarm monitoring (where applicable), related incident notification, investigation, trend analysis and case management documentation
Conducts Cast Member and vendor site access security screening related to bag/package/coat inspections Acts as law enforcement liaison and security/safety point of contact for regional industry and TWDC partners at the direction of Corporate Asset Protection/Safety Demonstrates and acts in accordance with Disney values, behaviors and guidelines
Minimum one year Asset Protection /Loss Prevention/Security experience within a retail environment
Attention to detail, ability to prioritize and tasks
Demonstrated time management and organizational skills
Excellent verbal and written communication skills
Demonstrated success in working in a team environment
Job may require lifting boxes that weigh up to 40 pounds and climbing a ladder
Available to work a flexible schedule that meets the needs of the business including evenings, holidays and weekends
Three years Asset Protection /Loss Prevention/Security experience within a retail environment
Has a thorough understanding of Loss Prevention and Security procedures, regulations and practices
Has an understanding of basic Safety practices and procedures
Working knowledge and experience utilizing retail CCTV systems
High School Diploma or equivalent
The pay rate for this role in New York is $18.45-$20.50 per hour.
This role is based in New York, New York.
Our Benefits: Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities and special extras that only Disney can provide. Learn more about our benefits and perks at https://jobs.disneycareers.com/benefits
About Disney Store:
Disney store, which debuted in 1987, carries high-quality products, including exclusive product lines that support and promote Disney’s key entertainment initiatives and characters from Disney, Pixar, Star Wars and Marvel. shopDisney.com is the ecommerce destination for guests of all ages, offering a curated selection of the best product from Disney store, Disney Consumer Products licensees, global collections and collaborations, and Disney Parks and Resorts, including trend fashion and accessories, toys, home and collectibles. Disney store and shopDisney offer magical shopping experiences that can only be delivered by Disney, one of the world’s largest and most successful entertainment companies. There are currently more than 240 Disney store locations in North America; more than 40 Disney store locations in Japan; two locations in Shanghai, China including a flagship; and more than 70 Disney store locations in Denmark, France, Germany, Ireland, Italy, Portugal, Spain, and the United Kingdom.
About The Walt Disney Company:
The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: Disney Entertainment, ESPN, Disney Parks, and Experiences and Products. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.
This position is with Disney Store USA, LLC, which is part of a business we call Disney Store.
Disney Store USA, LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.