Asset Protection Supervisor at DISNEY Skip to main content

Asset Protection Supervisor

Apply NowApply Later Job ID 10034423 Location New York, New York, United States Business Disney Store Date posted Dec. 08, 2022

Job Summary:

The Asset Protection Supervisor works in select high risk locations to supervisor Asset Protection Agents, third party security personnel and related programs in supporting a safe and secure environment for Cast Members and Guests. This is a Full-Time position that reports into the AP Area Manager and Field Asset Protection Management.

Primary Responsibilities

  • Ensures the Asset Protection team is providing visible deterrence, identifying and responding to workplace security concerns related to escalated Guest interactions and/or aggressive behavior, organized retail crime (ORC), civil unrest/protests, imminent threat and acts of terrorism  

  • `Establish Relationships with key partners including NYPD, Times Square Partners, Disney Partnerships

  • Provides specialized training on Retail Counter-Terrorism and TWDC Workplace Security Programs, supporting situational readiness, response and reporting

  • Supports emergency preparedness and crisis response initiatives to help mitigate potential impacts

  • Oversees safety and security audits and camera inspections in compliance with TWDC guidelines

  • Oversees and ensures functionality of Asset Protection tools (CCTV, EAS, Radios, etc.) and related site access/screening programs 

  • Conducts incident trend analysis recommending solutions to support risk mitigation

  • Supports Store Leadership in daily execution of the Shrink and Loss Reduction Program

  • Supports recruiting, hiring and on-boarding of Asset Protection Agents and 3rd party security personnel

  • Schedules Asset Protection team to ensure proper coverage in accordance with store security/safety needs

  • Conducts ongoing and new hire Cast training related to Workplace Safety and general risk mitigation

  • Provides ongoing performance management/feedback with Asset Protection Agents and security personnel  

Requirements/Experience:

  • Minimum 4 years Asset Protection/Loss Prevention supervisory role within a high volume retail environment

  • Thorough understanding of Asset Protection/Loss Prevention, physical security and Workplace Safety procedures, regulations and practices

  • Proven ability to conduct Asset Protection/Security Audits and operate related equipment (CCTV, EAS, radio, etc.)

  • Highly organized and able to adapt quickly to changing priorities

  • Excellent collaboration, communication and interpersonal skills

  • Available to work a flexible schedule supporting the operational needs of the business

The hiring range for this position in New York is $73,000 - $98,000 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

About Disney Store:

Disney store, which debuted in 1987, carries high-quality products, including exclusive product lines that support and promote Disney’s key entertainment initiatives and characters from Disney, Pixar, Star Wars and Marvel. shopDisney.com is the ecommerce destination for guests of all ages, offering a curated selection of the best product from Disney store, Disney Consumer Products licensees, global collections and collaborations, and Disney Parks and Resorts, including trend fashion and accessories, toys, home and collectibles. Disney store and shopDisney offer magical shopping experiences that can only be delivered by Disney, one of the world’s largest and most successful entertainment companies. There are currently more than 240 Disney store locations in North America; more than 40 Disney store locations in Japan; two locations in Shanghai, China including a flagship; and more than 70 Disney store locations in Denmark, France, Germany, Ireland, Italy, Portugal, Spain, and the United Kingdom.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: media networks, parks and resorts, studio entertainment, consumer products and interactive media. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Disney Store USA, LLC, which is part of a business we call Disney Store.

Disney Store USA, LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.

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