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Data Scientist – Customer Modeling

San Francisco, CA - US

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Job ID 750876BR Location New York, New York, United States; San Francisco, California, United States Business Disney Streaming Services Date posted Mar. 03, 2020

Job Summary:

Disney Streaming Services (DSS) is creating the future of digital video entertainment products for one of the largest media brands in the world. We’re focused on delivering extraordinary experiences and distributing the incredible library of Disney content through all forms of interactive media. Our digital technology leadership and capabilities are married with a passion for crafting dynamic consumer-facing applications that integrate live and on-demand multimedia. We create great digital media products for millions of fans around the globe, and we're looking for strong performers who can help us improve what we do every day. This is an opportunity to impact experiences that will be used by millions of users worldwide.

The Data Scientist, Modeling is a critical position within DSS and in the Data organization who specializes in applying machine learning and statistical methods to develop a broad range of complex models that support business needs. You will collaborate across teams to define problems and develop modeling solutions with the Business, Product and Engineering teams.


  • Develop predictive algorithms across different areas with the aim of better understanding our customer and our business
  • Translate business problems as modeling tasks that can deliver actionable insights, accurate predictions, and effective optimization
  • Explain how models and systems work to both non-technical and technical stakeholders
  • Collaborate with engineering teams to build modeling solutions and help integrate into the products and operational processes
  • Process, cleanse, and verify the integrity of data used for analysis
  • Enhance data collection procedures to include information that is relevant for creating better models

Basic Qualifications:

  • At least 3 years of relevant industry experience
  • Demonstrated ability to present modeling results and recommendations to business and technical clients
  • Demonstrated delivery of modeling solutions in production applications
  • Expertise in modern statistical and machine learning algorithms
  • Expertise in programming languages for data analysis and modeling (e.g., Python and R) and big data access tools
  • Deep knowledge of machine learning algorithms (supervised and unsupervised learning), advanced statistics (time series forecasting, clustering algorithms, probabilistic models) and NLP (topic modeling, sentiment analysis)
  • Excellent communication and presentation skills
  • Ability to gauge the complexity of machine learning problems and a willingness to execute simple approaches for quick effective solutions as appropriate

Preferred Education

  • Graduate degree in Computer Science, Statistics, Mathematics, Engineering, Economics preferred or equivalent professional experience

About Disney Streaming Services:

Disney Streaming Services is responsible for developing and operating The Walt Disney Company’s direct-to-consumer video businesses globally, including the ESPN+ premium sports streaming service; Disney+, the dedicated streaming home for entertainment from Disney, Pixar, Marvel, Star Wars, National Geographic and BAMTECH Media, a global leader in direct-to-consumer video streaming products and solutions. Our core mission is to deliver global audiences the freedom to access content on their terms across any connected device, time or location. We serve consumers by bringing the world’s most beloved characters, timeless stories, legendary athletes, and epic sporting events to global audiences through best-in-class direct-to-consumer video services. We strive daily to imaginatively challenge convention with innovative technology that gives consumers the freedom to access content on their terms across any connected device, time or location.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: media networks, parks and resorts, studio entertainment, consumer products and interactive media. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Disney Streaming Services LLC, which is part of a business segment we call Disney Streaming Services.

Disney Streaming Services LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.

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