Lead Content Distribution Engineer

Job Title:

Lead Content Distribution Engineer (P4)

Department/Group Overview:

Disney’s Media Engineering organization is responsible for the development and advancement of all streaming media technology and architecture, CDN strategies and management, video players and playback engineering, video formats and standards, core media platforms and media software engineering. Media Engineering is an organization within the Disney Entertainment and ESPN Technology group supporting the Disney+, Hulu, ESPN+, and Star+ streaming applications. We sit at the intersection between entertainment, sports, and technology and seek to connect viewers with the stories they love, while driving the streaming industry forward with consumer-first innovation.

Working with the latest in streaming video, web serving and caching technologies, you will have the opportunity to be part of a team looking to constantly deliver best in class performance to our millions of subscribers worldwide.

Job Summary:

For the role of Lead Content Distribution Engineer, Media Processing and Distribution is looking for a candidate specializing in caching technology, distributed networking, and operational experience in CDN edge services. This role will join the Media Engineering organization as part of the Distribution Engineering team which develops and maintains CDN configurations for all CDNs in the Disney Distribution Mesh.

Areas of focus include:

• Configure and manage CDN configurations in the Disney Distribution Mesh

• Actively manage OpenCache deployments with ISPs globally

• Actively review performance metrics across our caching infrastructure for improvements (in concert with operations and performance management teams)

• Review capacity and ensure alignment with global distribution strategy

• Oversee Day-to-Day operations of Disney Distribution Mesh

• Participate in tooling development to integrate 3rd party CDNs into unified control plane

• Operational Management Contact for CDN support – actively managing incidents via communication with CDN support teams

• Identifying areas for caching configuration tuning and adjustment

• Work to solve caching issues in concert with our operations and engineering organizations

• Provide consultation on caching solutions to internal stakeholders

• Provide senior tier-3 on call evaluation, escalation and support

Responsibilities and Duties of the Role:

Focus on operations & management of cache solutions

Support product driven initiatives and projects

Develop engineering tooling and automation

Training & mentoring

Required Education, Experience/Skills/Training:

• A bachelor's degree in Computer Science, Information Systems, Software, Electrical or Electronics Engineering, or comparable field of study, and/or equivalent work experience.

• Minimum of 7 years of experience managing caching solutions, preferably in a Content Distribution Network environment

• Experience in Content Distribution Network operations environments

• Expert knowledge of CDN Provider architectures and configurations

• Understanding of streaming video protocols (HLS) and how it interacts with caching

• Ability to perform Network Troubleshooting

• Knowledge of video players and impact on cache logic

• Knowledge of following

  • HTTP/DNS/Internet Architecture

  • Caching (Varnish)

  • Web Serving (NGINX, HAProxy)

  • Cloud Technologies (AWS, GCP)

  • Scripting Languages (Python, et al)

  • Security Protocols (SSL Certificates, TLS)

  • Configuration Management (Ansible, AWX)

• Effective communication, written and verbal

• Passion for troubleshooting and debugging

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: media networks, parks and resorts, studio entertainment, consumer products and interactive media. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

Disney Streaming Services LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status or any other basis prohibited by federal, state or local law. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.

The hiring range for this position in Washington, California, North Carolina, and Connecticut is $129,900.00 to $174,100.00 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.