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Create Magic and Memories

Principal Product Manager, Commerce

Apply NowApply Later Job ID 921488BR Location New York, New York, United States / Santa Monica, California, United States Business Disney Streaming Date posted Jan. 26, 2022

Job Summary:

At Disney Streaming, we are experiencing explosive growth, reaching over 100M+ subscribers in only 16 months with the launch of Disney+. As we embark on our continued acceleration across all our streaming services (Disney+, Hulu, ESPN+ and Star+) we are looking for talent that enjoys working in dynamic and fast paced environments and who can meet opportunities and challenges head on. Collaboration and innovation are key to our success, and as a division within the Walt Disney Company, we have a unique opportunity to bring truly magical experiences to consumers around the world.

We are looking for a principal product manager to deliver the best consumer-facing subscriber experience in the world. As part of the rapidly growing Commerce Product team, you will lead key aspects of our commerce experiences within our Subscription and Billing group by setting vision, goals and objectives. You will be a senior leader on the team, coaching your peers and having ownership over crucial roadmap objectives. You will be responsible for both a broad understanding of how our services work together, as well as the ability to dive deep in strategic areas.

Responsibilities:

  • Establish product strategy and vision for the next generation commerce platform that powers Disney+, ESPN+, Hulu, and Star+ consumer experiences
  • Deliver key valuable features to empower customers while allowing our platform to scale and grow
  • Drive consensus, alignment and buy-in for prioritized features across all levels of the organization, including senior leadership and key cross-functional partners
  • Provide domain expertise and leadership for Subscription and BIlling across various organizations and stakeholders
  • Work cross functionally with members of the product team, legal teams, data & analytics teams, customer service teams, localization teams and more, to identify requirements for new features
  • Collaborate and coordinate with engineering, design, marketing, product leadership, analytics and business insight teams on objectives and business requirements
  • Translate inputs and business needs into detailed product requirements documents and user stories for engineering teams to execute
  • Drive and maintain a culture of quality and innovation

Basic Qualifications:

  • You have at least 7 years of product management experience.
  • You have experience working with an internationally distributed digital product
  • You have familiarity with the streaming video industry and understand the different value propositions that all the market leaders offer their customers
  • You have experience using JIRA and/or other product and project management tools
  • You have excellent written and oral communication skills
  • You excel at coordinating multiple projects at a time
  • You're an analytical thinker with strong problem-solving skills
  • You have an ability to make quick decisions to solve complex technical and operational challenges
  • You're familiar with working on projects with distributed teams, making use of technology and process to overcome the challenges of working with remote staff

Preferred Qualifications:

Subscription product experience preferred

Required Education

Bachelor's degree or equivalent work experience

About Disney Streaming:

Comprised of the Company’s international business units and various direct-to-consumer streaming services, Disney Media & Entertainment Distribution (DMED) aligns technology, media distribution and advertising sales into a single business segment to create and deliver personalized entertainment experiences to consumers around the world.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: media networks, parks and resorts, studio entertainment, consumer products and interactive media. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Disney Streaming Services LLC, which is part of a business we call Disney Streaming.

Disney Streaming Services LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.

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