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Product Manager, Identity & Access Management

New York, NY - US

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Job ID 765204BR Location New York, New York, United States Business Disney Streaming Services Date posted Sep. 08, 2020

Job Summary:

At the heart of Disney’s direct-to-consumer future is consumer identity. We are looking for an enthusiastic and resourceful Product Manager to bring innovation and product leadership. This role will contribute to all areas of Consumer Identity and Access Management across our brand portfolio, including on-boarding, profiles, multi-user access, parental controls, and data portability. Part of the rapidly growing Platform Product team, you will have an active role in all aspects of the consumer’s identity lifecycle.

The ideal candidate is collaborative, makes data-driven decisions, obsesses about the customer, forms strong yet loosely held opinions, and can build trust with all areas of the business. We value passionate product leadership that drives with discipline and attention to detail.


  • Apply product leadership to identify initiatives from definition through technical delivery and iterative improvements
  • Collaborate and coordinate with engineering, commerce, business development, product leadership, analytics and business insight teams on objectives and
    business requirements
  • Help balance security needs and consumer experience to craft seamless authentication and identity management experiences
  • Translate inputs and business needs into detailed product requirements documents and user stories for engineering teams to execute
  • Assist and manage planning and development prioritization for development teams to ensure maximum value in deliverables
  • Partner with other Product Managers to streamline system integrations and enhance existing business processes
  • Maintain all necessary JIRA tasks and boards across teams, as well as all necessary communication to internal stakeholders
  • Synthesize market changes and technology improvements into actionable improvements for the platform through market research and competitive landscape and offerings

Basic Qualifications:

  • You have 2+ years of product management experience
  • You possess strong knowledge of identity best practices and providers
  • Excellent verbal and written communication skills and the willingness to present and defend your ideas across the organization, including technical, non-technical and executive audiences
  • You have successful experience defining and executing product roadmaps aligned with business requirements and technology capabilities in global businesses
  • You have experience product managing applications across a wide variety of platforms including web, mobile, and connected devices
  • You have experience in formulating and testing hypothesis through scientific means
  • You demonstrate a strong attention to detail, with an ability to take a step back and understand the bigger picture
  • You are scrappy and resourceful, with no fear of getting your hands dirty and an impulse to be the first to tackle any challenge.
  • You know when to escalate issues expediently and accurately when blockers arise
  • You have experience balancing dependencies across numerous initiatives and complex project plans

Preferred Qualifications:

  • Bonus points for experience with one or more of the following: Authentication and Authorization, 2FA, MFA and/or Adaptive Authentication.

Required Education

  • Bachelor’s degree required

About Disney Streaming Services:

Disney Streaming Services is responsible for developing and operating The Walt Disney Company’s direct-to-consumer video businesses globally, including the ESPN+ premium sports streaming service; Disney+, the dedicated streaming home for entertainment from Disney, Pixar, Marvel, Star Wars, National Geographic and BAMTECH Media, a global leader in direct-to-consumer video streaming products and solutions. Our core mission is to deliver global audiences the freedom to access content on their terms across any connected device, time or location. We serve consumers by bringing the world’s most beloved characters, timeless stories, legendary athletes, and epic sporting events to global audiences through best-in-class direct-to-consumer video services. We strive daily to imaginatively challenge convention with innovative technology that gives consumers the freedom to access content on their terms across any connected device, time or location.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: media networks, parks and resorts, studio entertainment, consumer products and interactive media. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Disney Streaming Services LLC, which is part of a business segment we call Disney Streaming Services.

Disney Streaming Services LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.

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