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Create Magic and Memories

Senior Product Manager, Commerce Insights

Apply NowApply Later Job ID 901799BR Location New York, New York, United States / Santa Monica, California, United States Business Disney Streaming Date posted Jun. 01, 2022

Job Summary:

We are looking for a product manager to deliver the best consumer-facing subscriber experience in the world. As part of the rapidly growing Commerce Product team, you will lead key aspects of our commerce experiences within our Payments and Fraud group by setting vision, goals and objectives, and drive day-to-day management of the utilization of subscription features and data.


  • Build relationships with key stakeholders to build data-driven decision making into the DNA of our business
  • Help the business understand key trends and develop frameworks to determine tradeoffs & ROI analysis in order to help Commerce scale effectively
  • Drive and deliver key valuable features to empower customers while allowing platform to scale and grow
  • Responsible for prioritization of features, while measuring their impact and success
  • Provide domain expertise and leadership for features across various organizations and stakeholders
  • Work cross functionally with members of the product team, legal teams, data & analytics teams, customer service teams, localization teams and more, to identify requirements for new features
  • Collaborate and coordinate with engineering, design, marketing, product leadership, analytics and business insight teams on objectives and business requirements
  • Translate inputs and business needs into detailed product requirements documents and user stories for engineering teams to execute
  • Maintain all necessary JIRA tasks, boards and detailed documentation across teams, as well as all necessary communication to internal stakeholders

Basic Qualifications:

  • Minimum 3 years of experience building products for millions of subscribers, ideally on a subscription video service.
  • Skilled at identifying key issues/questions, analyzing/visualizing data and then telling a compelling story to senior business partners and key stakeholders to help influence and/or determine important decisions.
  • Demonstrated ability of collaborating with a diverse set of partners and experience working in cross-functional teams.
  • Comfortable with ambiguity and working independently to find and to resolve issues with minimal guidance.
  • You have familiarity with the streaming video industry and understand the different value propositions that all the market leaders offer their customers
  • You have excellent written and oral communication skills
  • You're an analytical thinker with strong problem-solving skills
  • You have an ability to make quick decisions to solve complex technical and operational challenges
  • You're familiar with working on projects with distributed teams, making use of technology and process to overcome the challenges of working with remote staff

Preferred Education

  • Bachelor's degree in Business Administration, Finance, Economics, or related discipline preferred.

About Disney Streaming:

Comprised of the Company’s international business units and various direct-to-consumer streaming services, Disney Media & Entertainment Distribution (DMED) aligns technology, media distribution and advertising sales into a single business segment to create and deliver personalized entertainment experiences to consumers around the world.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: media networks, parks and resorts, studio entertainment, consumer products and interactive media. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Disney Streaming Services LLC, which is part of a business we call Disney Streaming.

Disney Streaming Services LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.

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