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Senior Product Manager II, Payment Risk & Fraud

Apply NowApply Later Job ID 10006521 Location New York, New York, United States Business Disney Media & Entertainment Distribution Date posted Nov. 17, 2022 Flex Type Hybrid

- This role is considered hybrid, which means the employee will work a portion of their time on-site from a Company designated location and the remainder of their time remotely.

Job Summary:

Job Summary

We are looking for the Senior Product Manager of Payment Risk and Fraud to help lead our strategies and efforts to improve the overall health and security of our payment and commerce ecosystem. You will provide product leadership for commerce related initiatives, focusing on enabling both internal and external capabilities to combat fraud, while balancing the need for accelerated growth of our products and services powered by the Disney Streaming Services Platform.  Reporting to Sr. Manager Commerce Insights and Fraud, and part of the rapidly growing commerce and payments team, you will be tasked with driving all aspects of preventive risk strategies, as well as day to day management of existing ongoing vulernatiabilies and optimizations. This role is a balance of establishing strategy as well as managing day-to-day responsibilities including managing fraud communications with stakeholders across business, operations, analytics, technology and product organizations to maximize commerce objectives combating fraud and improving the health of the payment ecosystem.  

The ideal candidate is collaborative, makes data-driven decisions, obsesses about the customer, forms strong yet loosely held opinions, and can build trust with all areas of the business. We value passionate product leadership that drives with discipline and attention to detail.


  • Responsible for establishing, communicating and influencing adoptions of strategies to combat fraud and minimize risk across both direct payment and partnership solutions
  • Manage both short term and long term prioritization of attention to combat fraud vulnerabilities through effective use of data and analysis  
  • Collaborate and coordinate with engineering, operations, product leadership, analytics to identify areas of investment to harden our platform and ensure the best options are available to balance the opportunity business growth against the risk of fraud
  • Drive solutions with internal development teams as well as 3rd parties to help solve the product and functional needs of our business to achieve appropriate levels of protection
  • Partner with other stakeholders across TWDC divisions, including Product Managers, to streamline system integrations and enhance existing business processes and features
  • Maintain all necessary JIRA tasks and boards across teams, as well as all necessary communication to internal stakeholders
  • Communicate regularly with product and business stakeholders on active investigations as well as potential vulnerabilities to ensure we active in our combat efforts against fraud
  • Establish a clear strategy and vision for combating fraud leveraging internal and external capabilities

Basic Qualifications

  • You have at least 4 years of experience combating ecommerce fraud and a successful history of product management in software/commerce/fintech
  • You have experience managing services and strategies that are utilized by  direct to consumer products or services; subscription services a plus
  • You have experience using JIRA and other product and project management tools
  • You have a deep understanding of e-commerce, payments and  partnership distribution  
  • You possess strong knowledge of commerce technology vendors and ecosystems
  • You have excellent written and oral communication skills
  • You excel at coordinating multiple projects at a time
  • You're an analytical thinker with strong problem-solving skills
  • You have an ability to make quick decisions to solve complex technical and operational challenges
  • You put focus on supporting team interaction, boosting motivation, and appreciating contributions
  • You're familiar with working on projects with distributed teams, making use of technology and process to overcome the challenges of working with remote staff
  • Bachelor’s degree required, MBA or technical degree preferred

The hiring range for this position in New York is $181,070 to $209,660 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

About Disney Media & Entertainment Distribution:

Comprised of the Company’s international business units and various direct-to-consumer streaming services, Disney Media & Entertainment Distribution (DMED) aligns technology, media distribution and advertising sales into a single business segment to create and deliver personalized entertainment experiences to consumers around the world.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: media networks, parks and resorts, studio entertainment, consumer products and interactive media. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Disney Streaming Services LLC, which is part of a business we call Disney Media & Entertainment Distribution.

Disney Streaming Services LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.

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