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Create Magic and Memories

Senior Product Marketing Operations Manager

Apply NowApply Later Job ID 7121543720220508 Location New York, New York, United States / Burbank, California, United States Business Disney Streaming Date posted Jul. 06, 2022 Flex Type Hybrid

- This role is considered hybrid, which means the employee will work a portion of their time on-site from a Company designated location and the remainder of their time remotely.

Job Summary:

The Walt Disney Company’s Media & Entertainment Distribution (DMED) is a global business segment for The Walt Disney Company with the mission of providing consumers around the world access to the content they want most, on the latest platforms, at a time of rapidly-evolving consumer habits. Combining the Company’s direct-to-consumer streaming services — ESPN+, Disney+ and Hulu — alongside Disney’s international media businesses, DMED aligns cutting-edge technology with world-class content and beloved brands to expand the Company’s global footprint and deliver highly-personalized entertainment experiences to diverse consumers around the world.

As part of the Product Marketing Operations & Tech team, the Senior Product Marketing Operations Manager for data enablement is the primary driver for scaling and operationalizing data capabilities within our team.  As the champion of applying data to messaging, you will closely partner with internal team stakeholders across marketing, data and product to create a cohesive messaging data use strategy.  You will manage our messaging contact strategy and guidance per compliance rules and overall normative messaging measurement.  A successful Senior Product Marketing Operations Manager for data enablement can easily balance being hands-on with code, quickly creating a pitch deck to advocate for a data strategy, partner with a large global team to gain alignment and distribute capabilities that drive high-quality business impact.

Responsibilities:

  • Drive data capability discovery and design via PRDs, diagrams and other means to gain and lock requirements for build readiness.

  • Manage build via direct coding or partner team dependencies.

  • Capability release cycle management and mitigation of any release issues.

  • Document data capabilities for operationalization.

  • Mitigate compliance risk via proactive review with legal, and documentation and application of guidance.

  • Capability adoption through a multi-pronged approach via active training, recordings, documentation and more.

  • Platform sustainment via maintenance for the platforms and/or instances we sustain, including: SFMC, Braze, AWS and more.

  • Collaborate with cross function stakeholders to identify and define new data capability opportunities and work with other teams to improve how we do data collection, experimentation and analysis.

  • Build and manage backup augmentation and/or capabilities for irregular operations to readily address and mitigate issues during non-primary business hours

  • Agile practitioner via scrum to balance finite resources against the optimal business opportunity.

Basic Qualifications:

  • 4+ years in a technical, data, and/or operational role

  • 2+ years in writing and maintaining production code (e.g. SQL, Python)

  • Production code deployment to our Amazon Web Services instance using Docker, Janus, Jenkins, etc.

  • Production experience with APIs to build, maintain and enable monitoring of our data pipelines (e.g. ETL jobs)

  • Expert knowledge of SQL programming language

  • Experience with data platforms (e.g. Snowflake, Databricks, Segment, SimonData)

  • Broad experience with AWS (e.g. EC2, lambda, S3)

  • Experience with data visualization and exploration tools (e.g. Tableau, Looker, QuickSight, PowerBI)

  • Understanding of statistical concepts (e.g., hypothesis testing, regression analysis)

  • Proficient in agile methodologies and working knowledge of Jira/Confluence

  • Attention to detail, with an ability to identify issues and implement remedies

  • Ability to be on-call, when high priority business needs necessitate

  • Strong written and verbal communication skills

  • You have a high bar for quality, continuous improvement, and the ability to adapt as we scale

Preferred Qualifications:

  • Strong SQL skills and ability to create queries to extract data and build performant datasets

  • Experience engineering big-data solutions using technologies like S3 and Databricks

  • Familiar with metadata management, data lineage, and principles of data governance

  • Experience loading and querying cloud-hosted databases such as Snowflake

  • Familiarity with automated deployment, AWS infrastructure, Docker or similar containers

  • Familiarity with Data Modeling techniques and Data Warehousing standard methodologies and practices

  • Awareness with graph-based data workflows such as Apache Airflow

  • Familiarity streaming data pipelines using Kafka, Spark, or Flink

  • You are a problem solver with strong attention to detail and excellent analytical and communication skills

Basic Education:

  • Bachelor’s Degree.

  • Master’s degree in computer science or related quantitative field preferred but not required

About Disney Streaming:

Comprised of the Company’s international business units and various direct-to-consumer streaming services, Disney Media & Entertainment Distribution (DMED) aligns technology, media distribution and advertising sales into a single business segment to create and deliver personalized entertainment experiences to consumers around the world.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: media networks, parks and resorts, studio entertainment, consumer products and interactive media. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Disney Streaming Services LLC, which is part of a business we call Disney Streaming.

Disney Streaming Services LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.

Apply NowApply Later

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