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Training & Communications Coordinator - Remote (6 month project hire)

Apply NowApply Later Job ID 913232BR Location New York, New York, United States; Remote, United States Business The Walt Disney Studios Date posted Jan. 04, 2022

Job Summary:

It’s the magic of immersing yourself in a motion picture masterpiece, or a new track from your favorite band, or the spectacle of a live Broadway show. It’s hard to define and even harder to create, but that’s what we do at The Walt Disney Studios. Ours is a culture of innovation, collaboration and creativity. We raise the bar, then step over it, blazing trails through the production and distribution of world-class entertainment around the globe. If you want to help tell compelling, enduring stories through movies, music or stage plays, then we want to hear from you.

Imagine a career with an organization that brings smiles to millions every day. Imagine working with people whose passion for what they do is simply indescribable. We are The Walt Disney Company, live with a rich legacy of innovation, entertainment, and lifelong memories. With our vast array of both businesses and professionals, you’ll have the opportunity to join a team that’s beloved around the world, and to find out how it feels to love what you do. We invite you to discover for yourself why a career with Disney is the opportunity you‘ve been looking for.

Studio Operations is comprised of multiple disciplines related to the postproduction of our films. This includes localizing formats for global theatrical release, ensuring consistency and continuity in the voice and representation of our characters in media formats worldwide, ensuring secure delivery of films to exhibitors, retailers, and homes worldwide, converting of classic film content into digital formats, and managing of all Walt Disney Studios production and postproduction facilities (including sound stages and the Digital Studio).

The Coordinator, Training & Communications supports the implementation of crew training, onboarding, documentation of protocols and communicating these across productions globally. The Coordinator, Training & Communications will report into the Manager, Training & Documentation.


  • Creates, maintains and delivers various crew virtual trainings weekly.
  • Reconciles attendee data and reports via tracking rosters across productions for compliance training reporting.
  • Continuously enhances operational guides with a strong focus on communicating key changes and identifying essential information for efficient team distribution.
  • Standardizes design of all documentation, communications and presentations with consistent branding for Health & Safety Team as well as production teams.
  • Designs and writes various communications for internal and external partners, including presentations, training documents, production and internal communications.
  • Coordinates all stakeholders involved in crew training including facilitators and panellists and sends communication/calendaring accordingly.
  • Provides technical support for online training via support email, phone and zoom.
  • Coordinates with talent acquisition on new health and safety (H&S) team members to schedule onboarding, crew training, and other training as needed.
  • Escalates issues, enquires, and suggestions to Manager, Training & Documentation.

Basic Qualifications:

  • Experience designing/ delivering training and support via virtual technology
  • Experience creating and maintaining technical training documents and operating guides
  • Strong organizational skills including project management and attention to detail
  • Strong proficiency with Microsoft Office Software including Excel and PowerPoint and also Word, Outlook, virtual technology (e.g. Zoom), Keynote and cloud-based storage platforms.
  • Experience with design software (eg. Adobe Creative Suite) for all communications/ documentation branding
  • Ability to work independently while also being collaborative and effectively working with multiple levels of leadership and stakeholders
  • Flexible attitude and driven work ethic in an ever-changing and evolving landscape

Preferred Qualifications:

  • Comfortable and willing to deliver training and communication virtually via Zoom
  • Desire to continue development of production industry knowledge
  • Flexibility with schedule to connect with teams in various time zones

Additional Information:

Please note: this is a 6 month project hire remote position

About The Walt Disney Studios:

For over 95 years, The Walt Disney Studios has been the foundation on which The Walt Disney Company was built. Today it brings quality movies, episodic storytelling, music, and stage plays to consumers throughout the world. The Walt Disney Studios encompasses a collection of respected film studios, including Disney, Walt Disney Animation Studios, Pixar Animation Studios, Marvel Studios, Lucasfilm, 20th Century Studios, and Searchlight Pictures. It is also home to Disney Theatrical Productions, producer of world-class stage shows.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: media networks, parks and resorts, studio entertainment, consumer products and interactive media. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Disney Content Services Co., Inc., which is part of a business segment we call The Walt Disney Studios.

Disney Content Services Co., Inc. is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.

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