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Bilingual Guest Relations International Program (English/Japanese)

Apply Now Apply Later Job ID 614419BR Location Orlando, Florida, United States Business Walt Disney World Resort Date posted Nov. 20, 2018

Job Summary:

The Bilingual Guest Relations International Program (English/Japanese) is a twelve-month program located at Walt Disney World® Resort, near Orlando, Florida. Participants of this program have the opportunity to share their country's culture, customs, and traditions with our Guests from around the world. Participants must be able to assist and engage Guests with MyMagic+ components and questions including My Disney Experience profiles, entitlements, and itineraries. Assist Guests with ticketing, dining reservations, dinner packages, special service needs, and with information about our theme parks. The position includes cash-handling and the use of computerized systems within desktop and mobile device environments. Participants will act as the communication hub for the park, handle Guest concerns, and communicate extensively and partner with other areas within each specific Disney theme park and other Walt Disney World® Parks and Resorts properties.

Basic Qualifications:

To be eligible to apply for the Bilingual Guest Relations International Program (English/Japanese), you MUST:

• Speak Japanese fluently

• Be at least 18 years of age to apply

• Be receptive to Disney Look guidelines

• Possess unrestricted work authorization to work in the United States

• Be fully available to work Sunday through Saturday, including days and nights, holidays and overtime

You are required to upload your Resume/CV and Cover Letter in PDF or Word format for this job application.

Additional Information:

Pay rate: Cast Members will earn an hourly pay rate of $14.85 per hour.


Keyword: IntlDVC

About Walt Disney World Resort:

Since opening in 1971, Walt Disney World Resort has played an important role in many childhood and family memories. Today, hundreds of millions of guests from around the globe visit this magical place to enjoy a Disney vacation. Through a combination of creativity, innovation and technology, the resort immerses guests in classic Disney tales and new kinds of family entertainment. Drawing from a rich heritage of storytelling, Walt Disney World Resort cast members bring Disney magic to life through unmatched attention to detail and superior guest service.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: media networks, parks and resorts, studio entertainment, consumer products and interactive media. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Disney Vacation Club Management Corp., which is part of a business segment we call Walt Disney World Resort.

Disney Vacation Club Management Corp. is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.

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