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Collector II

Apply Now Apply Later Job ID 714515BR Location Orlando, Florida, United States; Lake Buena Vista, Florida, United States Business Partners Federal Credit Union Date posted Oct. 29, 2019

Job Summary:

This position is responsible for performing collection activities associated with delinquent Member accounts, including VISA credit cards, lines of credit, secured loans, signature loans, and home equity loans. Reviews delinquent accounts, determines Member circumstances to review options and, as circumstances indicate, assists legal counsel in collections proceedings. Ensures that the Credit Union's professional image is maintained.

Basic Qualifications:

  • High school degree or equivalent with up to 2 years of related experience
  • Ability to use a personal computer and related software applications including Microsoft Office
  • Ability to use Episys proficiently

Preferred Qualifications:

  • AA degree or equivalent
  • Experience in collection procedures and related laws and regulations
  • Experience in loan contract terms and basic understanding of the Bankruptcy Laws
  • Financial institution experience with an understanding of deposit programs, account ownership and casualty insurance
  • Experience using Evolve preferred
  • HELOC Collections Experience
  • Bilingual skills preferred

Required Education

  • High school degree or equivalent required

About Partners Federal Credit Union:

For more than 50 years, Partners Federal Credit Union has delivered The Partners Difference to our more than 175,000 members, with the highest levels of service, value, access and convenience. Plus, a full array of financial products you’ll find at the biggest banks, including savings, checking, loans, wealth management and the latest in innovative account access. And always with an exclusive connection to The Walt Disney Company that ensures a level of quality unsurpassed in banking. Named one of the 2019 “Best Credit Unions to Work For” by Credit Union Journal, Partners is truly Cast Members serving Cast Members, creating a genuine bond and commitment to service that no other financial institution can match. Join and discover that at Partners, we honor membership for life — because members can confidently rely on us at every stage of it. And because of our connection to The Walt Disney Company, every person who works for Partners is also a Disney Cast Member/employee.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: media networks, parks and resorts, studio entertainment, consumer products and interactive media. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Walt Disney Parks and Resorts U.S., Inc., which is part of a business segment we call Partners Federal Credit Union.

Walt Disney Parks and Resorts U.S., Inc. is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.

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