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Director, Project Management – Resorts

Apply Now Apply Later Job ID 897648BR Location Orlando, Florida, United States; Lake Buena Vista, Florida, United States Business Walt Disney World Resort Date posted 01/05/2022
The Director will have responsibility for Development and Project Management of a large portfolio of Resort development and renovation projects. The position is responsible to oversee all scopes of work, brand design compliance and approvals, development of schedules and budgets, cost controls, construction, and other compliance processes to open projects within committed and approved budgets and timelines. The Director must take ownership of the project process and be able to identify and mitigate project risks and challenges.

  • Develop and implement programs that protect the assets of the company, enhance the guests’ experience, and minimize disruption to the operation
  • Schedule planned projects with a focus on optimizing financial and human resources
  • Recruit, hire, train and lead talented resources from candidates that reflect the diversity of our community and guests
  • Forecast, communicate and proactively resolve asset, scheduling, risk and budget issues in a transparent manner
  • Collaboratively share resources and best practices with domestic partners throughout the organization
  • Develop and support meaningful and consistent performance measures, standard operating guidelines, and program/project controls and governance
  • Build relationships in order to partner with peer support organizations in project planning and implementation, and development of best practices

This executive will report to the Vice President, Walt Disney World (WDW) Facility Asset Management (FAM).


  • Planning and Scheduling – lead teams and take responsibility for developing comprehensive overall design management and schedules to deliver innovative design solutions to maximize value and that accomplish stakeholder goals with minimal impact to daily operations
  • Project Execution – take responsibility for leading teams to deliver projects while maintaining cost control, scheduling, permitting, construction, FFE loading, operational turnover, openings, and close out functions and while minimizing operational outages, finding delivery efficiencies, and evaluating lifecycle cost
  • Coordinate and Partner with internal clients, external vendors/contractors, and internal departments to deliver exceptional service for Resort Operations
  • Cast Development – develop the Cast in an inclusive environment through coaching, continuous learning, technology, and support of local initiatives and strategies
  • Controls – monitor and enforce guidelines and policies related to safety, accounting, project management and risk management tools, and coordination with local governing authorities
  • The Director must take ownership of the project process and be able to identify and mitigate project risks and challenges

Basic Qualifications

  • Minimum of ten year progressive project leadership experience with a major hospitality brand or related industry
  • Demonstrated experience creating, negotiating, and managing large design and construction contracts for Resort/Hotel renovation projects, including room renovations
  • Proven blend of business acumen, independent judgement, strategic vision, technical expertise, and hands-on leadership
  • Proven ability to inspire, motivate, and lead a team to develop creative and efficient solutions throughout the project lifecycle
  • Proactive communicator and relator who can interface effectively at all levels in the company and can appropriately influence business results through negotiation, influence, and personal presence
  • Proven track record of driving efficiency and effectiveness in large teams through established and creative metrics and collaboration
  • Experience with decision making based on lifecycle analysis for long-term asset management
  • Demonstrated compassion and commitment to diversity and inclusion, including inviting diverse perspectives, fostering an inclusive work environment, and supporting workforce diversity

Required Education

  • Bachelor’s degree in Construction Management, Engineering, Business or related field

Preferred Education

  • MBA or equivalent

Additional Information:


About Walt Disney World Resort:

Since opening in 1971, Walt Disney World Resort has played an important role in many childhood and family memories. Today, hundreds of millions of guests from around the globe visit this magical place to enjoy a Disney vacation. Through a combination of creativity, innovation and technology, the resort immerses guests in classic Disney tales and new kinds of family entertainment. Drawing from a rich heritage of storytelling, Walt Disney World Resort cast members bring Disney magic to life through unmatched attention to detail and superior guest service.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: media networks, parks and resorts, studio entertainment, consumer products and interactive media. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Walt Disney Parks and Resorts U.S., Inc., which is part of a business segment we call Walt Disney World Resort.

Walt Disney Parks and Resorts U.S., Inc. is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.

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