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Labor Relations Manager

Apply Now Apply Later Job ID 911669BR Location Orlando, Florida, United States; Lake Buena Vista, Florida, United States Business Walt Disney World Resort Date posted 01/06/2022
The Labor Relations Manager provides guidance and consultation to Company leaders, including executives with regard to policy/practices/collective bargaining agreements and employment law by maintaining active knowledge of Human Resources issues, National Labor Relations Board case law and fostering positive labor/management relations.


  • Foster an inclusive working environment that promotes authenticity and diversity of thought
  • Challenge the status quo; pursue different approaches to our work by demonstrating flexibility and transparency
  • Develop strong relationships with clients and union counterparts
  • Continue education and research of current Labor Relations and employment law trends
  • Administer and interpret multiple collective bargaining agreements, including providing support on day to day consultations and grievances, arbitrations and effects bargaining
  • Responsible for timely and accurate archiving of day to day consultations, grievances, arbitrations, charges and effects bargaining via a case management system
  • Identify and escalate root-cause issues risk factors that emerge through consultations, grievances, effects bargaining, negotiations and charges
  • Develop strategic Company positions/arguments related to drafting responses to governmental agencies (e.g., EEOC, NLRB, etc.)
  • Support negotiations planning, bargaining and contract implementation
  • Represent Labor Relations on project management initiatives and manage project deliverables
  • Participate in developing and implementing team projects as assigned

Basic Qualifications

  • Understanding of all aspects of labor and human resources related laws and regulations including but not limited to the National Labor Relations Act (NLRA), Title VII, ADA, ADAAA, ADEA, FMLA & state/local laws and ordinances
  • 3-7 years of experience in Labor Relations, Human Resources, or equivalent (e.g. negotiations preparation, bargaining, implementation and administration of Collective Bargaining Agreements)
  • Ability to articulate perspective and influence via effective verbal and written communication skills to peers and leaders
  • Solid technical business writing skills
  • Strong facilitation and presentation skills
  • Facilitate training courses and lead meetings
  • Proficient in technology and use of case management systems. For example: Microsoft Outlook, Word, Excel, PowerPoint, Zoom, Microsoft Teams and project management systems

Preferred Qualifications

    • Bilingual
    • Leadership Experience or Equivalent
    • Negotiating and collective bargaining experience in employment sectors representing service/hospitality, entertainment, craft maintenance, security or transportation operations
    • Hummingbird, SAP and/or Workday experience

    Required Education

    • Bachelor’s Degree preferably in field of Industrial Labor Relations, Labor Law or equivalent

    Preferred Education

    • Law or Advanced degree

    About Walt Disney World Resort:

    Since opening in 1971, Walt Disney World Resort has played an important role in many childhood and family memories. Today, hundreds of millions of guests from around the globe visit this magical place to enjoy a Disney vacation. Through a combination of creativity, innovation and technology, the resort immerses guests in classic Disney tales and new kinds of family entertainment. Drawing from a rich heritage of storytelling, Walt Disney World Resort cast members bring Disney magic to life through unmatched attention to detail and superior guest service.

    About The Walt Disney Company:

    The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: media networks, parks and resorts, studio entertainment, consumer products and interactive media. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

    This position is with Walt Disney Parks and Resorts U.S., Inc., which is part of a business segment we call Walt Disney World Resort.

    Walt Disney Parks and Resorts U.S., Inc. is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.

    Apply Now Apply Later

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