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Lead Product Manager

Apply NowApply Later Job ID 10006411 Location Orlando, Florida, United States Business Parks, Experiences and Products Date posted Jul. 29, 2022 Flex Type Hybrid

- This role is considered hybrid, which means the employee will work a portion of their time on-site from a Company designated location and the remainder of their time remotely.

Job Summary:

The Lead Product Manager, Dine Reservation Platform works within Disney Parks, Experiences and Products Technology and Digital on industry-leading dining reservation experiences for Walt Disney World and Disneyland. You will be the product leader for new programs and priorities for the dining reservation experience. Also, you will set priority and focus for the dining reservation platform and provide leadership support for the dining reservation web and mobile app sustainment teams. The Lead Product Manager will contribute to feature development and the creation/oversight of epics, user stories and requirements while collaborating with teams to align, frame and deliver the strategic vision. You will be collaborative, provide product-focused direction to partners and shifting priorities.

Lead Product Manager will report to the Product Management Director.

You Will:

  • Oversee product delivery of the Disney Parks, Experiences and Product (DPEP) dining reservation platform from end-to-end, go-to-market activities and sustainment tactics

  • Represent the dining reservation platform roadmap with partner input and attention on applying continued innovation

  • Communicate changes in strategic direction or priority shifts to executive leadership

  • Use insight from guest research, focus groups, direct guest feedback and behavioral analytics for data-driven user story creation and prioritization

  • Translate product concepts into user stories, epics, requirement documents, test cases and acceptance criteria that will move improvement features into market

  • Ensure appropriate approval for new features and capabilities from financial systems, legal, privacy and security teams

  • Consult as the Jira expert so that all teams understand the dining reservation platform workflow

You Have:

  • 6+ years of experience working in product management within a large and matrix organization

  • Experience identifying and addressing technical, financial, and operational issues in an enterprise organization

  • Experience with multiple development methodologies, especially Scrum and Agile variants

  • Demonstrated leadership in building industry-leading digital consumer experiences that promote forward momentum for the consumer's journey

  • Experience creating and sharing a evolving roadmap

  • Work with distributed teams with varying/flexible work hours

  • Experience working on critical enterprise platforms

  • Knowledge in the Food & Beverage table service restaurant industry

About Parks, Experiences and Products:

The Disney Parks, Experiences and Products segment includes Disney’s iconic travel and leisure businesses, which include six resort destinations in the United States, Europe and Asia, a top-rated cruise line, a popular vacation ownership program, and an award-winning guided family adventure business. Disney’s global consumer products operations include the world’s leading licensing business across toys, apparel, home goods, digital games and apps; the world’s largest children’s publisher; Disney store locations around the world; and the shopDisney e-commerce platform.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: media networks, parks and resorts, studio entertainment, consumer products and interactive media. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Walt Disney Attractions Technology LLC, which is part of a business we call Parks, Experiences and Products.

Walt Disney Attractions Technology LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.

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