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Manager, Product Management

Apply NowApply Later Job ID 10001067 Location Orlando, Florida, United States / Burbank, California, United States Business The Walt Disney Company (Corporate) Date posted Jul. 12, 2022 Flex Type Hybrid

- This role is considered hybrid, which means the employee will work a portion of their time on-site from a Company designated location and the remainder of their time remotely.

Job Summary:

At Disney, we’re storytellers. We make the impossible, possible. The Walt Disney Company is a world-class entertainment and technological leader. Walt’s passion was to continuously envision new ways to move audiences around the world—a passion that remains our touchstone in an enterprise that stretches from theme parks, resorts and a cruise line to sports, news, movies and a variety of other businesses. Uniting each endeavor is a commitment to creating and delivering unforgettable experiences — and we’re constantly looking for new ways to enhance these exciting experiences.  

The Enterprise Technology mission is to deliver technology solutions that align to business strategies while enabling enterprise efficiency and promoting cross-company collaborative innovation. The Enterprise Technology organization drives competitive advantage by enhancing our consumer experiences, enabling business growth, and advancing operational excellence. 


Disney’s Enterprise Technology Identity and Access Management (IAM) group is responsible for providing a Core IAM ecosystem of products and platforms in use across the company by cast members, employees, and partners within Disney’s business segments (DMED, DPEP, Studios, DGE) and Corporate functions. Our vision is to provide modern Identity and Access Management capabilities and services that are simple, seamless, and secure to protect our workforce, our data, and our brands.   

We are seeking a Manager, Product Management within the Enterprise Identity & Access Management (IAM) group to lead and manage our product and service management practice for a portfolio of enterprise-grade SaaS, custom-developed, and on-premise IAM products and service offerings that support the workforce and application owners at Disney.

You will manage a team of talented product managers, service managers, and product owners in their support of strategy and delivery of the full lifecycle (instantiation/onboarding, evolution, retirement/transition) of our services in partnership with Architecture, Engineering, Operations, and our stakeholders.  

This is a critical and strategic role for our group as we embark on a significant multi-year transformational effort of our Identity and Access Management services. 


In this role, you will manage the Product team for the Enterprise Identity and Access Management (IAM) group at Disney.

  • Manage all business aspects of each IAM Product and Service Offering including roadmap, planning, budget, allocations, advocacy/marketing and communication 

  • Contributes to Enterprise IAM group’s strategic planning and direction by oversee the creation and implementation of governance and strategy framework/execution for each product and service 

  • Foster growth and success of a geographically-distributed team of product managers, service managers, and product owners as they work with colleagues in scrum delivery teams and extended teams on moving the needle for each of our products and services 

  • Perform trending and analysis to identify efficiencies and continuous improvement opportunities to support service lifecycle and portfolio rationalization 

  • Partner with Operations and Engineering on evolving the support model for our services 

  • Manages team’s operations, budget, and financials including annual operating planning, forecasting, contracts, and invoices. 

  • Manages and oversees numerous vendor/customer and internal partner relationships. 

  • Fosters a team culture focused on collaboration, communication, quality customer service, and efficiency. 

  • Stay current on developments within the Identity and Access Management space and provide recommendations on ways to automate, improve user experience, and deliver our services more efficiently. 

  • Promote and embrace our adoption of Agile Product Ownership processes as part of product development and delivery 

Basic Qualifications 

  • 7+ years’ experience with enterprise technology service design, implementation, and management of both SaaS and on-premise products and platforms 

  • 5+ years of product management, project/program management, or product owner experience 

  • 3+ years’ experience managing larger, more complex and cross-functional department (AOP) or project budgets 

  • Demonstrated success leading and developing technology teams  

  • Experience applying and maintaining security and compliance requirements to enterprise IT platforms 

  • Demonstrated success acting as a thought leader and solution partner


Required Education 

  • Bachelor’s Degree in Computer Science, Information Systems, Business Administration, Cybersecurity or another degree in a related discipline 

  • Agile product ownership or management training: CSPO or SAFe PO/PM 

About The Walt Disney Company (Corporate):

At Disney Corporate you can see how the businesses behind the Company’s powerful brands come together to create the most innovative, far-reaching and admired entertainment company in the world. As a member of a corporate team, you’ll work with world-class leaders driving the strategies that keep The Walt Disney Company at the leading edge of entertainment. See and be seen by other innovative thinkers as you enable the greatest storytellers in the world to create memories for millions of families around the globe.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: media networks, parks and resorts, studio entertainment, consumer products and interactive media. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Disney Worldwide Services, Inc., which is part of a business we call The Walt Disney Company (Corporate).

Disney Worldwide Services, Inc. is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.

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