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Manager, QA

Orlando, Florida, United States; Lake Buena Vista, Florida, United States

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Job ID 897638BR Location Orlando, Florida, United States; Lake Buena Vista, Florida, United States Business Parks, Experiences and Products Date posted Dec. 03, 2021

Job Summary:

Job Description


As a Manager, Quality Assurance, within Disney Parks, Experiences and Products (DPEP) Commerce Systems Organization must manage both internal areas of responsibility as well as execute on the broader goals from the team’s business partners. These areas include:
  • Leads a team of Quality Assurance Engineers and Quality Assurance Testers delivering Web and Mobile App deliveries against roadmap timelines and objectives.
  • Defines and reviews the QA procedures and processes and provide recommendations for improvement and optimization.
  • Innovate in automation, Agile and continuous testing practices.
  • Partners with Delivery teams from both Product and Engineering / Development for successful execution of goals and objectives.
  • Interacts with both executives and other managers to keep abreast of function or unit objectives. Interacts with direct reports and peers in management / customers / vendors to interpret information and improve cross-functional processes and programs. Builds and enhances key internal contacts.
  • Management of and technical oversight of external vendor relationships and deliverables. Responsibilities for this task include review of external vendor contracts (deliverables, timelines, technologies used, etc.) as well as checkpoint assessments of the vendor’s work quality from a technical perspective.

Basic Qualifications:

  • BS/BA degree technical degree or equivalent work experience required
  • 7+ years of software test experience
  • 3+ years of team management

Preferred Qualifications:

  • Experience with Web-service development and Restful design patterns
  • Experience building test case test plans and resource estimation
  • Exposure to or experience in testing web applications and native / hybrid mobile applications
  • Experience with Salesforce Commerce Cloud (Demandware) and the Salesforce Reference Architecture (SFRA) a strong plus

Required Education

  • BS/BA degree technical degree or equivalent work experience required

Additional Information:


About Parks, Experiences and Products:

The Parks, Experiences and Products segment includes Disney’s iconic travel and leisure businesses, which include six resort destinations in the United States, Europe and Asia, a top-rated cruise line, a popular vacation ownership program, and an award-winning guided family adventure business. Disney’s global consumer products operations include the world’s leading licensing business across toys, apparel, home goods, digital games and apps; the world’s largest children’s publisher; Disney store locations around the world; and the shopDisney e-commerce platform.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: media networks, parks and resorts, studio entertainment, consumer products and interactive media. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Disney Parks Technology Services Co., LLC, which is part of a business segment we call Parks, Experiences and Products.

Disney Parks Technology Services Co., LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.

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