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Manager, Software Engineering

Apply Now Apply Later Job ID 10093826 Location Orlando, Florida, United States Business Disney Experiences Date posted Jul. 09, 2024

Job Summary:

“We Power the Magic!” That’s our motto at Disney Experiences (DX). Our team creates world-class immersive digital experiences for the Company’s premier vacation brands including Disney’s Parks & Resorts worldwide, Disney Cruise Line, Aulani, a Disney Resort & Spa, and Disney Vacation Club.

We are responsible for the end-to-end digital and physical Guest experience for all technology & digital-led initiatives across the Attractions & Entertainment, Food & Beverage, Resorts & Transportation and Merchandise lines of business as well as other initiatives including MyDisneyExperience and Hey, Disney!

This role sits in the Resort Technology organization within Technology & Digital for Disney Experiences. It works closely with Resorts Line of Business, Finance and other Technology teams from across the company. 

The Manager, Technology will report to the Sr. Manager, Technology.

About The Role & Team:

The Resort Technology team designs, develops, supports and optimizes Guest and Cast experiences across Resort locations at Walt Disney World, Aulani, and the Beach Resorts. ​

Through the collaboration among Technology, Digital and our business partners, we strategically drive innovation, development, delivery and operational excellence of the products and services in our portfolio. ​

What You’ll Do:  

  • Oversee finances and budgets in MyPPM, ensure accurate billing processes, and contribute to forecasting and accrual processes to maintain financial integrity and support organizational objectives  
  • Manage an engineering team responsible for analyzing, designing, programming, debugging, and enhancing software solutions used in various computing environments
  • Supervise delivery optimization of large-scale or sophisticated software programs and systems, collaborating multi-functionally to align with business goals and timelines
  • Coordinate, evaluate, and lead external vendor relationships, acting as the key point of contact, and ensuring contractual obligations are met
  • Proactively find opportunities for technology optimization and efficiency improvements, driving innovation and scalability
  • Craft and build a roadmap for delivering a world class support model and ensure ongoing health and performance of technology solutions
  • Review, augment, and build critical metrics for responsible systems, using visualization tools
  • Engage in estimation and planning across the organization, voicing recommendations, feedback, and solutions from a technical perspective and aligning to the overall project goals to deliver on-time & in-scope
  • Proactively track and assess emerging technologies across the industry to inform strategic decision-making and recommendations

Required Qualifications:

  • Minimum 8 years of related work experience
  • Excellent communication and leadership abilities, to ensure effective growth and development of team
  • Deep understanding of Object-Oriented Analysis, Design and Development
  • Experience with software delivery lifecycle, including web and mobile application development, backend service development, and multi-vendor environments
  • Experience with Java/J2EE architectures and cloud-based architected systems and platforms (i.e. AWS, Google Cloud, Azure)
  • Experience leading and recruiting technical teams, including software engineers, system and platform engineers, software architects, and technical project managers
  • Experience with Agile development approaches
  • Proven experience in monitoring, supporting, and improving application availability and reliability
  • A visionary who motivates teams to excel and fosters creativity, consistently driving excellence in all endeavors
  • An advocate for a diverse and inclusive culture that encourages innovation and ensures every team member feels a sense of belonging
  • Authority in Node.js, Angular, Spring, and Java, applying expertise to drive the development and implementation of data solutions

Preferred Qualifications: 

  • 3+ years of relevant management experience.

Required Education:

  • Bachelor's or foreign equivalent Degree in Computer Science, Information Systems, Software, Electrical or Electronics Engineering, or comparable field of study, and/or equivalent work experience

Preferred Education:

  • Master’s degree in related discipline or equivalent work experience


About Disney Experiences:

Disney Experiences brings the magic of Disney stories and franchises to life through theme parks, resorts, cruise ships, unique vacation experiences, products and more around the world. Disney shines in the travel industry with six resort destinations in the United States, Europe and Asia; a top-rated cruise line; a popular vacation ownership program; and an award-winning guided family adventure business. Plus, Disney's global consumer products operations include the world's leading licensing business; the world's largest children's publishing brands; one of the world's largest licensors of games across all platforms; and Disney store locations around the world and on the web.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Walt Disney Attractions Technology LLC, which is part of a business we call Disney Experiences.

Walt Disney Attractions Technology LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.

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