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Manager Technology (Supply Chain/Java)

Apply Now Apply Later Job ID 10077551 Location Orlando, Florida, United States Business Disney Parks, Experiences and Products Date posted Feb. 15, 2024

Job Summary:

“We Power the Magic!” That’s our motto at Disney Experiences Technology & Digital. Our team builds world-class immersive digital experiences for the Company’s premier vacation brands including Disney’s Parks & Resorts worldwide, Disney Cruise Line, Aulani, A Disney Resort & Spa, and Disney Vacation Club. We are responsible for the end-to-end digital and physical Guest experience for all technology & digital-led initiatives across the Attractions & Entertainment, Food & Beverage, Resorts & Transportation and Merchandise lines of business as well as other initiatives including MyDisneyExperience and Hey, Disney!

The Manager, Technology sits under the CPGP Technology & Digital group. In this role, you will be responsible for leading Supply Chain Services Platform sustainment and delivery projects. You will collaborate with multiple business partners, solution engineering, program & project teams, to drive business outcomes. The Supply Chain Services Platform is a business-critical Disney built Data Hub that provides integrations between various Supply Chain platforms like Warehouse Management System, Retail Merchandising System, and Financial Systems. The successful candidate requires technical knowledge and skills that are broad and deep, covering various software and platforms and a strong background implementing best-fit technically architected solutions that align to business goals. The Manager, technology will report to the Director of Technology.

What You Will Do

  • Partner with vendors to set priorities and schedule deliverables for software releases.

  • Lead on-call response to critical operational issues and support implementation knowledge transition.

  • Assist in resolving production issues and perform root cause analysis with emphasis on corrective action planning activities requiring service design changes (technology or process).

  • Collaborate with Technology Operations and Solution Architecture partners in using cloud infrastructure (Google Cloud).

  • Lead and mentor world class multi-functional delivery teams consisting of software engineers, application architects, testers, business analysts, and others.

  • Meet with vendor partners and customers on a recurring basis to review team priorities, execution, and pertinent business/delivery updates.

  • Responsible for technical analysis, effort estimation, product, and system design, evaluating architectural fit and compliance, resource schedules, delivery milestones and overall product quality.

  • Display technical leadership and oversight of implementation and deployment planning, system integration, quality assurance, delivery, operations, and sustainability of technical solutions.

  • Effectively lead financials including budget, cost, invoices, and contracts.

  • Implement and grow a culture passionate about quality and guest-centricity.

Required Qualifications & Skills

  • Minimum of 8+ years of related experience.

  • 5+ years leading technical professionals.

  • Knowledge of the full software development lifecycle and in delivery practices using agile concepts – design, development, CI/CD, testing and deployment.

  • Demonstrated knowledge and experience with high-scale architectures, patterns, and technologies, specifically Java and Event-Driven Architecture.

  • Experience with Java/J2EE architectures.

  • Experience working with cloud based architected systems and knowledge of cloud platforms such as Google Cloud, AWS, and Azure.

  • Experience with data transformation

  • Experience crafting architecture designs that incorporate resiliency and performance.

  • Success at achieving sophisticated technology goals on-time and on-budget.

  • Experience leading teams supporting enterprise-scale solutions from both business and technical perspectives.

  • Excellent written, verbal and presentation skills including presenting to executives.

Preferred Qualifications

  • Experience with Google Cloud Data Transformation Services.
  • Experience with Web-service development and Restful design pattern.
  • Experience with Supply Chain Systems.


Bachelor’s degree in Computer Science, Information Systems, Software, Electrical or Electronics Engineering, or comparable field of study, and/or equivalent work experience


About Disney Parks, Experiences and Products:

The Disney Parks, Experiences and Products segment includes Disney’s iconic travel and leisure businesses, which include six resort destinations in the United States, Europe and Asia, a top-rated cruise line, a popular vacation ownership program, and an award-winning guided family adventure business. Disney’s global consumer products operations include the world’s leading licensing business across toys, apparel, home goods, digital games and apps; the world’s largest children’s publisher; Disney store locations around the world; and the shopDisney e-commerce platform.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: Disney Entertainment, ESPN, Disney Parks, and Experiences and Products. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Walt Disney Attractions Technology LLC, which is part of a business we call Disney Parks, Experiences and Products.

Walt Disney Attractions Technology LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status or any other basis prohibited by federal, state or local law. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.

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