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Senior Business Analyst

Apply NowApply Later Job ID 10000270 Location Orlando, Florida, United States / Burbank, California, United States / Seattle, Washington, United States Business The Walt Disney Company (Corporate) Date posted Jul. 05, 2022 Flex Type Hybrid

- This role is considered hybrid, which means the employee will work a portion of their time on-site from a Company designated location and the remainder of their time remotely.

Job Summary:

At Disney, we’re storytellers. We make the impossible, possible. The Walt Disney Company is a world-class entertainment and technological leader. Walt’s passion was to continuously envision new ways to move audiences around the world—a passion that remains our touchstone in an enterprise that stretches from theme parks, resorts and a cruise line to sports, news, movies and a variety of other businesses. Uniting each endeavor is a commitment to creating and delivering unforgettable experiences — and we’re constantly looking for new ways to enhance these exciting experiences. 


The Enterprise Technology mission is to deliver technology solutions that align to business strategies while enabling enterprise efficiency and promoting cross-company collaborative innovation. The Enterprise Technology organization drives competitive advantage by enhancing our consumer experiences, enabling business growth, and advancing operational excellence. 


Disney’s Enterprise Technology Identity and Access Management (IAM) group is responsible for providing a Core IAM ecosystem of products and platforms in use across the company by cast members, employees, and partners within Disney’s business segments (DMED, DPEP, Studios, DGE) and Corporate functions. Our vision is to provide modern Identity and Access Management capabilities and services that are simple, seamless, and secure to protect our workforce, our data, and our brands. 

The Senior Business Analyst is responsible for translating business requirements into user stories and outcomes for development, testing, and implementation.  They act as Product Owners, serving as a voice of the customer within the engineering team and prioritizing the team backlog to streamline the execution priorities.  They play a significant role in quality control, by establishing acceptance criteria, ensuring both functional and user-acceptance testing, and evaluating completed stories according to the definition of “done”.  They demonstrate customer centricity and service orientation, by building collaborative relationships across the enterprise and ensuring the delivery of quality product that delivers the desired business outcomes. 


  • Responsible for defining the priorities of agile team, managing the team backlog, and prioritizing the user stories, defects, and enablers 

  • Ability to manage, report, correlate, and analyze large sets of data for analysis and decisioning purposes 

  • Acts as subject matter expert with internal stakeholders and the assigned product or product areas 

  • Manage own work to deliver according to project schedules and be accountable for agile team delivery and project schedules 

  • Ensure alignment of the team backlog with the strategic priorities of product management and the program backlog 

  • Collaborate with technology and end-user communities to understand business process and elicit, define, and document requirements 

  • Write well-defined user stories and acceptance criteria based on established requirements 

  • Partner with engineering to develop test strategy and write test cases across the agile testing matrix (Unit, Functional, System, and Non-Functional) to ensure coverage of applicable business processes and system functions 

  • Collaborate with engineering resources to execute tests, analyze results, and resolve defects 

  • Evaluate the delivered stories against the definition of done and the established acceptance criteria 

  • Collaborate with business partners on implementation, including training, change management, and communications 

  • Serve as an escalation point for difficult problems and complex inquiries 

Basic Qualifications

  • Bachelor’s degree or years of direct work experience in lieu of a degree

  • 5 or more years of experience in a business systems analysis role or as a product owner, managing a complex product within an enterprise

  • Experience as a product owner, driving the outcomes for a single product or complex feature 

  • Strong communication, writing, and executive presentation skills 

  • Able to translate complex ideas into understandable requirements, value statements, and business outcomes 

  • Experience with agile software development methodologies (PMI-ACP, SAFe Agilist, ICP-ACC,etc.) 

  • Familiarity with Python/R or other statistical programming languages 

  • Familiarity with data exploration and data visualization tools like Tableau, Jupyter, Power BI, etc 

Preferred Qualification

  • Familiarity and experience with Identity and Access Management (Single Sign-On, Authentication, Authorization, User Provisioning, Privileged Access Management, and Identity Data) services and products (Ping, Azure AD, Okta, etc.) 

  • Agile product owner certifications (CSPO, SAFe PO/PM, etc.) 


About The Walt Disney Company (Corporate):

At Disney Corporate you can see how the businesses behind the Company’s powerful brands come together to create the most innovative, far-reaching and admired entertainment company in the world. As a member of a corporate team, you’ll work with world-class leaders driving the strategies that keep The Walt Disney Company at the leading edge of entertainment. See and be seen by other innovative thinkers as you enable the greatest storytellers in the world to create memories for millions of families around the globe.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: media networks, parks and resorts, studio entertainment, consumer products and interactive media. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Disney Worldwide Services, Inc., which is part of a business we call The Walt Disney Company (Corporate).

Disney Worldwide Services, Inc. is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.

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