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Software Engineering Intern (Travel Ops Integration)- Fall 2020

Orlando, FL - US

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Job ID 738295BR Location Orlando, Florida, United States Business Parks, Experiences and Products Date posted 11/01/2020

Job Summary:

The Travel Ops System Integration and Development Team in Orlando, Florida supports work at both domestic and international call centers. The team is responsible for supporting call monitoring and survey, performance tracking, workforce and SharePoint technology throughout the call centers. The team works closely with both technology partners and our business clients to determine how to make technology work best for their needs.


  • Work on a variety of constantly changing and emerging projects, with a focus on front-end web development.
  • Work with common web technologies such as HTML5, CSS, and JavaScript to deliver improvements to current challenges.
  • Learn about different teams, functions, and locations, which will help them to understand the complex operation of supporting domestic and international contact centers.
  • Learn about all aspects of the product lifecycle, from gathering requirements to implementing new solutions.
  • Learn how to work with many different cultures and skill levels as they troubleshoot various technology solutions.

Basic Qualifications:

  • Proficiency in these languages: HTML5, CSS, and JavaScript
  • Knowledge of UI and SharePoint development
  • Experience with Microsoft Office and proficient with Microsoft Excel
  • Experience with programming in Java and SQL database architecture

Preferred Qualifications:

  • Successful completion of the Disney College Program or Disney Professional Internship
  • Strong knowledge of Walt Disney World® Resort property and offerings

Required Education

Currently enrolled in a Bachelor's degree program degree at an accredited 4-year college or university as a sophomore, junior, or senior studying Computer Science, Web Design/Development, Information Technology, Computer Engineering or related program.

Additional Information:

Internship Eligibility:
•Must be enrolled in a college/university taking at least one class in the semester/quarter (spring/fall), or have graduated within the last 6 months prior to participation in the internship program OR currently participating in a Disney College Program or Disney Professional Internship
•Not have already completed two consecutive (spring/fall) College or Professional Internship Programs
•Must possess unrestricted work authorization
•Must provide full work availability
•Must provide own transportation to/from work
•Current Active Disney Cast Members must meet Professional Internship transfer guidelines (for Walt Disney World Cast Members this is no more than four points and one reprimand in the last six months; for Disneyland Cast Members this is six months of consecutive service and a performance record clear of any disciplinary issues (warnings, suspensions, etc.) for at least six months)

Program Length: The approximate dates of this internship are June 2020—January 2021.
Interns must be available to work full-time for the duration of the internship.

Housing: A limited amount of company-sponsored housing is available on a first-come, first-serve basis.

About Parks, Experiences and Products:

The Parks, Experiences and Products segment includes Disney’s iconic travel and leisure businesses, which include six resort destinations in the United States, Europe and Asia, a top-rated cruise line, a popular vacation ownership program, and an award-winning guided family adventure business. Disney’s global consumer products operations include the world’s leading licensing business across toys, apparel, home goods, digital games and apps; the world’s largest children’s publisher; Disney store locations around the world; and the shopDisney e-commerce platform.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: media networks, parks and resorts, studio entertainment, consumer products and interactive media. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Parks, Experiences and Products, which is part of a business segment we call Parks, Experiences and Products.

Disney Destinations, LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.

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