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Sub-Saharan Africa Cultural Representative Program

Apply Now Apply Later Job ID 716295BR Location Orlando, Florida, United States Business Walt Disney World Resort Date posted Nov. 15, 2019

Job Summary:

The Cultural Representative Program is a twelve-month work experience located at Walt Disney World® Resort, near Orlando, Florida. Participants have the opportunity to share the unique culture and customs of their country with Guests, while working different front line, guest facing roles. Participants must authentically represent one of the countries or regions we have recreated in look and feel at the Walt Disney World Resort.

Countries and regions represented are: Canada, China, France, Germany, Italy, Japan, Mexico, Morocco, Norway, Southeast Asia (India, Indonesia, Thailand), Sub-Saharan Africa (Botswana, Lesotho, Malawi, Mozambique, Namibia, Rwanda, South Africa, Swaziland, Tanzania, Uganda, Zambia, and Zimbabwe), and United Kingdom.

Only accepting applications for candidates available to start the program in August or October of 2020.

  • Candidates must interview in person and interviews will take place in March.


Our Sub-Saharan Africa Cultural Representatives can be placed in one of our four roles. Below are descriptions for each position.

Disney's Animal Kingdom Lodge - Savanna Guide

  • Engaging Guests in informal conversations on topics such as wildlife, animal behavior, animal care and conservation, as well as your heritage, your individual country and the continent of Africa
  • Delivering formal educational presentations on your culture and the wildlife of Africa (includes storytelling and speaking on microphone)
  • Initiating conversations with small and large groups of people
  • Leading a variety of cultural and animal related activities for Guests of all ages, including families with young children
  • Adjusting conversation content to a variety of age levels
  • Increasing your knowledge regarding wildlife and conservation-related issues and sharing it with Guests
  • Ensuring Guest safety in animal viewing areas
  • Providing resort and park information to Guests

Disney's Animal Kingdom Lodge - Food and Beverage Seater

  • Utilizing a computerized reservation system for seating Guests in restaurant
  • Escorting Guests to tables
  • Setting and stocking tables, carts, and restaurants side stations
  • Cash handling - manual and using computerized registers
  • Leading a variety of cultural activities such as cookie decorating, face painting, drawing, storytelling, and tours
  • Delivering formal educational presentations showcasing the restaurant theme and African culinary
  • Bussing tables, cleaning kitchen and counter equipment, emptying trash cans
  • Heavy lifting

Disney's Animal Kingdom Lodge – Themed Lobby Greeter

  • Proactively greeting every Guest that enters or leaves the resort with a traditional African Greeting
  • Enhancing Guests' cultural awareness through stories about your country and African heritage
  • Leading a variety of cultural activities such as drumming, face painting, drawing, and tours
  • Adjusting conversation content to a variety of age levels
  • Initiating conversations with small and large groups of people
  • Paying special attention to each and every child to create a lasting impression
  • Providing resort and park information to Guests
  • Maintaining Guest areas Show Ready

Disney's Animal Kingdom Theme Park - Park Greeter

  • Delivering both formal and informal presentations on your country's culture, geography, and people, as well as Africa’s wildlife and conservation efforts
  • Engaging families with young children as part of the park-wide Wilderness Explorers program
  • Initiating conversations about your culture and the continent of Africa with Guests of all ages in a fast-paced theme park environment
  • Increasing your knowledge regarding wildlife and conservation-related issues and sharing it with Guests
  • Providing park information to Guests
Learn more about our roles on our Disney International Programs Facebook page..

Basic Qualifications:

To be eligible to apply for the Sub-Saharan Africa Cultural Representative Program, you MUST:
  • Speak English fluently.
  • Be at least 18 years of age to apply.
  • Be able to authentically represent Sub-Saharan Africa region: Botswana, Lesotho, Malawi, Mozambique, Namibia, Rwanda, South Africa, Swaziland, Tanzania, Uganda, Zambia, and Zimbabwe.
  • Be receptive to Disney Look guidelines.
  • Be fully available to work Sunday through Saturday, including days and nights, holidays and overtime.
Candidates are required to attend a presentation and in-person interview in March 2020.

You are required to upload your Resume/CV and Cover Letter for this job application.

Additional Information:

Pay rate: Cast Members will earn an hourly rate of pay starting at $13.00 per hour depending on the role they are selected to perform.

We strongly encourage candidates to explore prior to submitting an application.

Keyword: IntlCRP1

About Walt Disney World Resort:

Since opening in 1971, Walt Disney World Resort has played an important role in many childhood and family memories. Today, hundreds of millions of guests from around the globe visit this magical place to enjoy a Disney vacation. Through a combination of creativity, innovation and technology, the resort immerses guests in classic Disney tales and new kinds of family entertainment. Drawing from a rich heritage of storytelling, Walt Disney World Resort cast members bring Disney magic to life through unmatched attention to detail and superior guest service.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: media networks, parks and resorts, studio entertainment, consumer products and interactive media. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Walt Disney Parks and Resorts U.S., Inc., which is part of a business segment we call Walt Disney World Resort.

Walt Disney Parks and Resorts U.S., Inc. is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.

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