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Systems Engineer, Retail Technology

Apply NowApply Later Job ID 959141BR Location Orlando, Florida, United States Business Parks, Experiences and Products Date posted Apr. 19, 2022

Job Summary:

As a member of the DPEP Technology & Digital team, this role will be responsible for the delivery and execution of projects for Retail Technology Operations (RTO). The Systems Engineer conducts maintenance, administration, and support activities of moderate complexity, including software, platform, infrastructure, and configuration for server and cloud infrastructure in Retail Technology Operations. A Systems Engineer ensures 24/7 operational support and maintenance of systems and infrastructure, including monitoring and maintaining systems and infrastructure. You will participate in daily operations and work with business units to plan, design, and implement systems and infrastructure. Creative thought process and the ability to form, define, design, and implement new ideas and technologies will be a big advantage

The successful candidate requires technical knowledge and skills that are broad and deep, covering various software and platforms and a strong track record of implementing best-fit technically architected solutions that align to business goals. The candidate must be comfortable operating in complex heterogeneous technology environments and have experience with delivering highly integrated scalable, resilient and mission critical solutions. This is a highly collaborative role where partnership with many different non-technical lines of business other technology teams will be critical.

Responsibilities:

  • Responsible for technical analysis, effort estimation, product and system design, evaluating architectural fit and compliance, resource schedules, delivery milestones and overall product quality
  • Display technical ownership and oversight of implementation and deployment planning, system integration, ongoing data validation processes, quality assurance, delivery, operations and sustainability of technical solutions
  • Tightly integrate with key technology and functional partners and ensure that products are created in a platform-centric manner
  • Become an integral part of a culture focused on quality and guest-centricity
  • Ensure alignment between technology investments and business capability roadmaps
  • Ensure that the platform is metrics and performance driven
  • Ensure alignment with other key technology functions such as strategy programs, business analysis, quality assurance, engineering excellence, portfolio management, etc
  • Ensure architecture is upheld and consistent across all products.
  • Become part of continuous improvement by automating where necessary and providing feedback to all teams on system health and wellness.
  • Support on-call response to critical operational issues; be able to work beyond normal hours and support implementation transition activities and hyper-care shifts as needed.

Basic Qualifications:

  • 5 + years of progressively related experience in Infrastructure Systems Engineering
  • In depth experience with:
    • Server Infrastructure, hypervisor, virtualization and storage
    • Tier application architecture
    • Open Source
    • Scripting (PowerShell, Perl, PowerCLI, Shell Scripting)
    • System monitoring and patch management
    • Client systems support and troubleshooting
  • Expert level skills in server-based systems, including more than one of the following areas:
    • Linux Distros (RedHat, Ubuntu, Debian)
    • Kubernetes/Docker/Rancher/Containers
    • VMWare 6.x and 7.x
    • DevOps/Infrastructure Automation including Ansible or similar platforms
    • Windows 2012, 2016 and 2019
    • Window Active Directory Infrastructure
    • Group Policy Objects
    • SAN and NAS storage
    • Infrastructure Architecture and Design

Preferred Qualifications:

  • Experience with Sales Force Commerce Cloud and IBM Sterling.
  • Experience creating architecture designs that incorporate resiliency and performance.
  • Experience with the creation and consumption of SOAP and REST Web Services.
  • Troubleshooting skills that span systems, network and code.
  • Experience in a large scale environment.

Required Education

  • Bachelor’s in computer science, engineering, information systems, or related field/work experience.

Additional Information:

DPEPFLA
DISNEYTECH


About Parks, Experiences and Products:

The Disney Parks, Experiences and Products segment includes Disney’s iconic travel and leisure businesses, which include six resort destinations in the United States, Europe and Asia, a top-rated cruise line, a popular vacation ownership program, and an award-winning guided family adventure business. Disney’s global consumer products operations include the world’s leading licensing business across toys, apparel, home goods, digital games and apps; the world’s largest children’s publisher; Disney store locations around the world; and the shopDisney e-commerce platform.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: media networks, parks and resorts, studio entertainment, consumer products and interactive media. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Disney Parks Technology Services Co., LLC, which is part of a business we call Parks, Experiences and Products.

Disney Parks Technology Services Co., LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.

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