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Technical Architect

Orlando, Florida, United States / Lake Buena Vista, Florida, United States

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Job ID 948209BR Location Orlando, Florida, United States / Lake Buena Vista, Florida, United States Business Parks, Experiences and Products Date posted Mar. 28, 2022 Flex Type Hybrid

Job Summary:

As a member of the DPEP Technology & Digital team, this role will be responsible for the delivery of technology and execution of projects for Retail Technology Operations (RTO). The Technical Architect provides definition of software and hardware capabilities needed to support deployment of business, information and application services related to the platform, infrastructure, and configuration for server and cloud infrastructure in Retail Technology Operations.

The successful candidate requires technical knowledge and skills that are broad and deep, covering various software and platforms and a strong track record of implementing best-fit technically architected solutions that align to business goals. The candidate must be comfortable operating in complex heterogeneous technology environments and have experience with delivering highly integrated scalable, resilient, and mission critical solutions. This is a highly collaborative role where partnership with many different non-technical lines of business other technology teams will be critical.


  • Supports definition of software and hardware capabilities needed to support deployment of business, information and application services
  • Identifies, evaluates and recommends solutions and technologies to facilitate development and implementation
  • Helps ensure integrity, security, availability, effectiveness, and efficiency of technology infrastructure, including middleware, networks, communications, processing, and standards
  • Understands business needs and customer and market requirements
  • Applies technical and theoretical knowledge to solve architectural design problems
  • Recommends and develops frameworks and standards. Identify, analyze, and resolve infrastructure problems
  • Develops architecture and engineering diagrams to support infrastructure technical development and recommends improvements
  • Tightly integrate with key technology and functional partners and ensure that products are created in a platform-centric manner
  • Ensure alignment between technology investments and business capability roadmaps
  • Ensure that the platform is metrics and performance driven
  • Ensure alignment with other key technology functions such as strategy programs, business analysis, quality assurance, engineering excellence, portfolio management, etc.

Basic Qualifications:

  • 8 + years of progressively related experience in Infrastructure Systems Engineering
  • In depth experience with:
    • Server Infrastructure, hypervisor, virtualization, and storage
    • Tier application architecture
    • Open Source
  • Expert level skills in server-based systems, including more than one of the following areas:
    • Linux Distros (RedHat, Ubuntu, Debian)
    • Kubernetes/Docker/Rancher/Containers
    • Cloud based technologies (AWS or GCE)
    • DevOps/Infrastructure Automation including Ansible or similar platforms
    • SAN and NAS storage
    • Infrastructure Architecture and Design

Preferred Qualifications:

  • Experience writing technical specifications and documentation
  • Experience interpreting technical instructions and dealing with abstract and concrete variables
  • Broad knowledge of industry best practices
  • Demonstrates understanding of the entire eCommerce infrastructure to be able to extrapolate impact of changes in the systems architecture
  • Knowledge of architecture frameworks and tools
  • Research and analysis experience designing architecture frameworks or enhancing existing architectures
  • Troubleshooting skills, ability to determine issue impact, ability to resolve complex issues, and ability to exercise sound judgment and initiative in stressful situations

Required Education

  • Bachelor's degree in Computer Science, Engineering, Information Technology, or related field
  • 2 to 5 years of relevant experience

Additional Information:


This role is considered hybrid, which means the employee will work a portion of their time on-site from a Company designated location and the remainder of their time remotely.

About Parks, Experiences and Products:

The Disney Parks, Experiences and Products segment includes Disney’s iconic travel and leisure businesses, which include six resort destinations in the United States, Europe and Asia, a top-rated cruise line, a popular vacation ownership program, and an award-winning guided family adventure business. Disney’s global consumer products operations include the world’s leading licensing business across toys, apparel, home goods, digital games and apps; the world’s largest children’s publisher; Disney store locations around the world; and the shopDisney e-commerce platform.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: media networks, parks and resorts, studio entertainment, consumer products and interactive media. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Disney Parks Technology Services Co., LLC, which is part of a business we call Parks, Experiences and Products.

Disney Parks Technology Services Co., LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.

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