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Transformation Enablement Manager

Apply NowApply Later Job ID 10049530 Location Orlando, Florida, United States Business The Walt Disney Company (Corporate) Date posted May 25, 2023

Job Summary:

Who We Are:

The Disney Enterprise Technology (ETech) mission is to deliver technology solutions that align to business unit strategies while enabling enterprise efficiency and promoting cross-company collaborative innovation.  The ETech organization drives competitive advantage by enhancing our consumer experiences, enabling business growth, and advancing operational excellence.  ETech is guided by the principles of being service focused and easy to do business with, being biased for action and innovation, and being efficient through leverage and continuous improvement.

Disney’s Enterprise Technology Identity and Access Management (IAM) group is responsible for providing a Core IAM ecosystem of products and platforms in use across the company by cast members, employees, and partners. Our vision is to provide modern Identity and Access Management capabilities and services that are simple, seamless, and secure to equip and protect our workforce, our data, and our brands.

We are hiring a Transformation Enablement Manager.  The ideal candidate will be collaborative, with solid communication skills. They have passion, experience, and confidence to define and execute on transformation enablement and IT change management at-scale. They will have the ability to interact successfully with technical and non-technical teams alike and navigate and support a large organization through a major IT program (Identity and Access Management Transformation).

What You Will Do:

  • Design, develop and implement transformation enablement strategy, plans and roadmaps in support of Enterprise Identity and Access Management (IAM) Transformation Program’s vision, strategy and initiatives supported by the program team

  • Establish and facilitate the change network and processes responsible for communicating change throughout the organization (Business Units, Executives, Application Portfolio Owners, End Users, etc.)

  • Supervise execution of activities related to organizational and technology change management and stakeholder and participant readiness

  • Manage resolution of potential organizational and technology obstacles, guide others in the path to mitigation

  • Identify and anticipate organizational challenges and/or resistance; develop risk mitigation plan

  • Develop and maintain a strong working relationship with program team, project managers, and stakeholders

  • Manage transformation enablement activities to project plans and timelines

  • Attend relevant project meetings, scrums and provides regular updates to Project Manager and other stakeholders as requested

  • Identify, track, report and resolve issues to ensure change enablement activities keep pace with program and project objectives

Must Haves:

  • 10+ years leadership in business, technical or project experience, preferably working in large scale IT transformation, change enablement/change management programs and projects

  • Proven success in delivering projects with demonstrable business impact, preferably within the context of a large-scale organizational change effort involving several dozen internal technology organizations

  • IT Transformation Enablement and Change Management experience:

    • Applying a change management process and tools (frameworks and tool sets) to create a strategy to help optimize or facilitate a change initiative across a complex organization

    • Building plans to support the design, development, delivery and management of change solutions, such as communications, training, stakeholder engagement, etc.

    • Successfully led delivery of multiple complex business technology solutions into production that have achieved or surpassed business goals

    • Experienced producing cost estimates for change enablement budget plans

  • Project Leadership Acumen:

    • Familiarity and acumen with project management approaches, tools and phases of the project lifecycle

    • Effectively prioritizes project work and deliverables

    • Familiarity with managing technology projects and/or operations at scale in an Agile methodology

  • Communications and Stakeholder Engagement:

    • Demonstrated excellence in verbal/written communication capabilities and high-impact presentation skills geared towards technical and non-technical audiences

    • Effective at influencing and inspiring others; moving toward a common vision or goal


Bachelor's degree in Computer Science, Business Administration, Information Systems Management, or equivalent experience

About The Walt Disney Company (Corporate):

At Disney Corporate you can see how the businesses behind the Company’s powerful brands come together to create the most innovative, far-reaching and admired entertainment company in the world. As a member of a corporate team, you’ll work with world-class leaders driving the strategies that keep The Walt Disney Company at the leading edge of entertainment. See and be seen by other innovative thinkers as you enable the greatest storytellers in the world to create memories for millions of families around the globe.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: Disney Entertainment, ESPN, Disney Parks, and Experiences and Products. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Disney Worldwide Services, Inc., which is part of a business we call The Walt Disney Company (Corporate).

Disney Worldwide Services, Inc. is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.

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