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Create Magic and Memories

Director, Product Management (Device Lifecycle)

Apply Now Apply Later Job ID 698952BR Location San Francisco, California, United States Business Disney Streaming Services Date posted Aug. 28, 2019

Job Summary:

About the team:

Devices and Distribution (D&D) is a growing product organization within Disney Streaming
Services, and it is focused on leveraging and shaping the evolving landscape of consumer
device platforms.

The D&D charter is to:
● Deliver broad subscriber reach on existing and new consumer devices
● Accelerate international growth for our services by leveraging global distribution
partnerships and integrated marketing, promotion and payment opportunities.
● Drive a quality, localized experience for international users.
● Innovate on the user, device and partner lifecycle to drive incremental discovery, signup,
engagement and retention.
● Influence the evolution of partner platform roadmaps to benefit and support our rich user
experiences

About the job:

As the Director of Product Management, Device Lifecycle , your job is to build and lead a
team of device lifecycle experts within the D&D product organization, with the mission to:
● Drive the lifecycle of partner devices from cradle-to-grave, i.e. starting with component
design (3+ years prior to shipment), device roadmaps (2+ years prior to shipment), app
integration and certification (1+ year prior to shipment), go-to-market (current year),
initial usage (first year past shipment) and operational life (until end-of-life).
● Define and execute application distribution methods (e.g. app integration kits) and
processes (e.g. certification programs) to efficiently enable the device ecosystem to
ensure our apps can reach users on the ‘long-tail’ of Operator Set-top-boxes and OTT
devices.
● Engage with key suppliers in the device ecosystem, namely SoC makers, technology
vendors, system integrators, and manufacturers, to seed and grow our app distribution
network.
● Influence and drive long-term ecosystem roadmaps to the benefit of our users and our
services; Align internal roadmaps to leverage innovation in the device ecosystem.
● Define partner product requirements, and negotiate requirements with partners to ensure
a consistent, high-quality experience across devices and partners.
● Define and develop systems and processes to effectively monitor device performance
and quality, proactively detect issues and resolve with partners.

In success, you would have stood up a team and a roadmap that ensures we reach customers
on the long-tail of Operator STB and OTT devices, and delight them throughout their usage
lifetime with a rich, consistent, convenient and continuously improving experience. Altogether
this would result in material positive business impact, as measured in incremental subscribers
and revenue.

Responsibilities:

About the job:

As the Director of Product Management, Device Lifecycle, your job is to build and lead a
team of device lifecycle experts within the D&D product organization, with the mission to:

● Drive the lifecycle of partner devices from cradle-to-grave, i.e. starting with component design (3+ years prior to shipment), device roadmaps (2+ years prior to shipment), app integration and certification (1+ year prior to shipment), go-to-market (current year),initial usage (first year past shipment) and operational life (until end-of-life).
● Define and execute application distribution methods (e.g. app integration kits) and processes (e.g. certification programs) to efficiently enable the device ecosystem to ensure our apps can reach users on the ‘long-tail’ of Operator Set-top-boxes and OTT
devices.
● Engage with key suppliers in the device ecosystem, namely SoC makers, technology vendors, system integrators, and manufacturers, to seed and grow our app distribution network.
● Influence and drive long-term ecosystem roadmaps to the benefit of our users and our services; Align internal roadmaps to leverage innovation in the device ecosystem.
● Define partner product requirements, and negotiate requirements with partners to ensure a consistent, high-quality experience across devices and partners.
● Define and develop systems and processes to effectively monitor device performance and quality, proactively detect issues and resolve with partners.

In success, you would have stood up a team and a roadmap that ensures we reach customers on the long-tail of Operator STB and OTT devices, and delight them throughout their usage lifetime with a rich, consistent, convenient and continuously improving experience. Altogether this would result in material positive business impact, as measured in incremental subscribers
and revenue.

Basic Qualifications:

  • You have 10+ years of experience leading large-scale consumer technology-oriented product
    roadmaps at Director-level scope.
  • You have worked with device manufacturers and/or service operators to deliver consumer
    devices or products (B2B2C).
  • You are experienced with embedded software integration and have negotiated product
    requirements with partners.
  • You have collaborated effectively with engineering and have defined complex technical
    requirements.
  • Ideally you have previously worked on apps or technology components for streaming video,
    music, or entertainment products.

About Disney Streaming Services:

Disney Streaming Services is responsible for developing and operating The Walt Disney Company’s direct-to-consumer video businesses globally, including the ESPN+ premium sports streaming service; the upcoming Disney subscription video service; and BAMTECH Media, a global leader in direct-to-consumer video streaming products and solutions. Our core mission is to deliver global audiences the freedom to access content on their terms across any connected device, time or location. We serve consumers by bringing the world’s most beloved characters, timeless stories, legendary athletes, and epic sporting events to global audiences through best-in-class direct-to-consumer video services. We strive daily to imaginatively challenge convention with innovative technology that gives consumers the freedom to access content on their terms across any connected device, time or location.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: media networks, parks and resorts, studio entertainment, consumer products and interactive media. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Disney Streaming Services LLC, which is part of a business segment we call Disney Streaming Services.

Disney Streaming Services LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.

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