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Create Magic and Memories

Media Ops Assistant (Part-Time)

Apply Now Apply Later Job ID 634664BR Location San Francisco, California, United States Business Disney Streaming Services Date posted Mar. 29, 2019

Job Summary:

Disney Streaming Services is a business unit within The Walt Disney Company’s Direct-to-Consumer and International (DTCI) segment that oversees all consumer-facing digital video subscription services across the company. Disney Streaming is responsible for developing and operating The Walt Disney Company’s direct-to-consumer video businesses globally, including the ESPN+ premium sports streaming service, programmed in conjunction with ESPN; the upcoming Disney SVOD service; and BAMTECH Media, a global leader in direct-to-consumer video streaming products and solutions. Its core mission is to deliver global audiences the freedom to access content on their terms across any connected device, time or location.

Media Operations Assistants are members of a 24/7 technical media operations team. This team is responsible for monitoring and maintaining quality control over front-end, consumer facing features of linear streaming media products, including playback/rights verification of television programming, live programming monitoring and extensions, and incident management.

Responsibilities:

  • Quality control checking of consumer facing live linear and VOD streaming media.

  • Playback and entitlement verification of movies and television shows on console and/or mobile platforms.

  • Clear, concise communication and escalation with internal development and operational staff.

  • Monitoring and extending live programming.

  • Learning new, custom technology and platforms on-the-fly

Basic Qualifications:

  • Must be available to work a 6-8 hour shift between the hours of 10am-10pm shift, including weekends, and holidays.

  • Must be able to work a minimum of 20 hours a week in our San Francisco office.

  • Must have confidence working with new technology and learning custom office applications.

  • Exemplary attention to detail and ability to stay focused for long periods of time.

  • Must possess strong communication and organizational skills.

  • A strong ability to multitask and thrive in a fast-paced, time-sensitive environment.

  • Previous QA experience preferred.

  • At least 2-3 years of work experience in a team centric work environment.

  • Familiarity with streaming media products (e.g., Netflix, Fire TV, Hulu, Roku, etc.) a plus.

  • Grasp of the basic rules of the four major US sports, NFL, NBA, NHL, MLB, and second-tier sports, e.g., rugby, darts, F1 racing, cricket, also a plus.

Preferred Qualifications:

  • Solid computer and technical background.

  • Previous QA experience.

  • At least 2-3 years of work experience in a team centric work environment.

  • Familiarization with live video production/broadcast is plus.

Required Education

Bachelor’s Degree or some post-secondary course work.

About Disney Streaming Services:

Disney Streaming Services is responsible for developing and operating The Walt Disney Company’s direct-to-consumer video businesses globally, including the ESPN+ premium sports streaming service; the upcoming Disney subscription video service; and BAMTECH Media, a global leader in direct-to-consumer video streaming products and solutions. Our core mission is to deliver global audiences the freedom to access content on their terms across any connected device, time or location. We serve consumers by bringing the world’s most beloved characters, timeless stories, legendary athletes, and epic sporting events to global audiences through best-in-class direct-to-consumer video services. We strive daily to imaginatively challenge convention with innovative technology that gives consumers the freedom to access content on their terms across any connected device, time or location.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: media networks, parks and resorts, studio entertainment, consumer products and interactive media. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Disney Streaming Technology LLC, which is part of a business segment we call Disney Streaming Services.

Disney Streaming Technology LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.

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