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Regional Language Manager, Launch Quality

San Francisco, California, United States

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Job ID 777046BR Location San Francisco, California, United States Business Disney Streaming Services Date posted Mar. 17, 2021

Job Summary:

The Localization team at Disney+ is looking for an experienced LQA Lead to work on our international and market launch efforts. The ideal candidate will be an experienced Localization LQA, well versed in setting up processes and understanding the latest localization technologies, with expertise in language quality, process improvement, and vendor management. To be successful in this position, you will be required to start and manage complex localization workflows and interact with a variety of stakeholders, including designers, engineers, language-service providers, and contractors

Responsibilities:

  • You will lead the international quality process for specific products and features for Disney+
  • You think about the strategic and technical solutions to achieve business goals of Disney.
  • You will lead technical implementations working with engineering teams, so we improve development and create a more engaging Disney+ product.
  • You would focus on building efficiencies and automation that allow all our quality processes and systems to run on time and smoothly and never allow localization to be a blocker.
  • You are able to communicate effectively the business requirements from internal teams to language-service providers, internal linguists, and other stakeholders.
  • Help core product teams, designers, and engineers to recognize international requirements and integrate coding world-ready processes to be able to create a culturally and linguistically appropriate product.

Basic Qualifications:

  • 7 years of hands-on Localization experience and program management experience in Globalization Operations or Globalization Program Management, creating tools and infrastructure of localization and translation.
  • Experience hiring and managing internal and external LQA team working with vendors..
  • Track record of managing and releasing complex and high-quality globalized products in collaboration with core product teams.
  • Knowledge of globalization best practices and internationalization requirements.
  • Track record of being a self-starter, self-motivated and outcome-oriented individual who seeks ownership and accountability.
  • Excellent communication skills, both written and verbal, with experience interacting with senior leadership.
  • Passionate and enthusiastic about excellence and attention to detail.

Preferred Education

  • BA or MA in an area related to localization, project management, or a related field is preferred.

About Disney Streaming Services:

Disney Streaming Services is responsible for developing and operating The Walt Disney Company’s direct-to-consumer video businesses globally, including the ESPN+ premium sports streaming service; Disney+, the dedicated streaming home for entertainment from Disney, Pixar, Marvel, Star Wars, National Geographic and BAMTECH Media, a global leader in direct-to-consumer video streaming products and solutions. Our core mission is to deliver global audiences the freedom to access content on their terms across any connected device, time or location. We serve consumers by bringing the world’s most beloved characters, timeless stories, legendary athletes, and epic sporting events to global audiences through best-in-class direct-to-consumer video services. We strive daily to imaginatively challenge convention with innovative technology that gives consumers the freedom to access content on their terms across any connected device, time or location.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: media networks, parks and resorts, studio entertainment, consumer products and interactive media. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Disney Streaming Services LLC, which is part of a business segment we call Disney Streaming Services.

Disney Streaming Services LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status or any other basis prohibited by federal, state or local law. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.

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