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Sr Systems Administrator San Francisco, CA

San Francisco, California, United States

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Job ID oroOhfwE Location San Francisco, California, United States Business Industrial Light & Magic Date posted Mar. 03, 2022

Job Summary:

Description

Position at Industrial Light & Magic

The Senior Systems Administrator will engage in troubleshooting issues as they are escalated from other teams and service owners while also participating in forward planning, innovation and automation for existing and new services. This person communicates proactively and clearly and is capable of providing documentation for both technical and non-technical audiences.

Working with both local and global ILM teams, they will administrate infrastructure and services no matter where these are based - on-premises, remote data center or cloud.

Day-to-day tasks for North America Studios focus on storage, backups and render infrastructure, support via a ticketing system, supporting 1000+ users by quickly and effectively responding to alerts and emergencies as well as the general preparation and maintenance of critical and peripheral infrastructure.

What You'll do

  • Provides organization-wide storage, backup and render server support
  • Assists in addressing business and technical needs
  • Works independently and in teams on administrative and technical projects
  • Provisions and maintains storage clusters, backup servers, render nodes including monthly security patching
  • Monitors and maintains a variety of physical and logical systems
  • Collects and analyzes data to report on the health of systems
  • Responds to and assists in resolving incidents and emergencies
  • Timely completion of tasks assigned primarily through a ticketing system
  • Learn open and proprietary hardware and software systems
  • Stays current with industry standards and emerging technologies

What We're Looking For

  • Bachelor's Degree or higher in computer science, engineering, physics, and/or mathematics
  • Minimum two (2) years experience in a systems administration role
  • VFX / Film Production/ Game industry experience is a plus
  • Team player with the ability to work individuality
  • Self-starter with a cross-disciplinary mindset and DevOps-style approach.
  • Ability to deliver milestones/tasks under tight deadlines
  • Able to work flexible hours
  • Works effectively under pressure
  • Learns quickly and independently
  • Strong organizational skills
  • Quickly and methodically troubleshoots and solves problems
  • Effectively communicate technical ideas to non-technical people
  • Able to lift and move items up to 50 lbs
  • Experience with:
    • Windows, Mac OS X, and Linux desktop and server systems
    • Local and networked storage systems
    • Networking theory and practice (e.g. TCP/IP, VLANs, link aggregation, routing)
    • Common network services/protocols (e.g. DNS, DHCP, SMTP, SMB, NFS)
    • Computing and Internet standards (e.g. RFC, ISO, IEEE)
    • Common office applications (e.g. Microsoft Office/Excel, G-Suite, Zoom)
    • Modern computer hardware and services virtualization and cloud computing.
    • Server rooms/data centers
  • Bonus points for experience with:
    • Storage clusters (e.g. NetApp, Isilon, Avere)
    • Fortinet and Juniper 1GbE and 10GbE networking equipment
    • Render farms or high performance, distributed computing and storage clusters
    • PCoIP systems
    • DevOps systems and practices (Kubernetes, Docker, Ansible, VMware, KVM, GitHub, Perforce, Jira

This position is with Lucasfilm Entertainment Company Ltd. LLC, which is part of a business segment we call Industrial Light & Magic. Lucasfilm Entertainment Company Ltd. LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other basis prohibited by federal, state or local law. Lucasfilm fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world. **FOR U.S. BASED NEW HIRES ONLY:** We are taking a responsible approach to creating environments that allow us to do what we do best - entertain and inform millions around the world. As part of our commitment to health and safety, COVID-19 vaccines are required for current U.S. salaried and non-union hourly employees, as well as all newly hired U.S. employees.

About Industrial Light & Magic:

Founded in 1975 by George Lucas, ILM is the leading effects facility in the world, serving the motion picture, commercial production, and attraction industries. ILM has created visual effects for over 325 feature films and has played a key role in seven of the top 10 worldwide box-office hits of all time and has contributed to 25 of the top 50. ILM has set the standard for visual effects, creating some of the most stunning images in the history of film. At the forefront of the digital revolution, the company continues to break new ground in visual effects, VR, AR, and Immersive Cinema.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: media networks, parks and resorts, studio entertainment, consumer products and interactive media. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Industrial Light & Magic, which is part of a business we call Industrial Light & Magic.

Industrial Light & Magic is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.

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