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Lead Technical Writer – Ad Platforms

Santa Monica, California, United States

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Job ID 874977BR Location Santa Monica, California, United States Business Disney Media & Entertainment Distribution Date posted Oct. 14, 2021

Job Summary:

Disney Media & Entertainment Distribution (DMED) brings together the Company’s best-in-class product, technology, and commercialization teams together into one global organization. DMED is responsible for the P&L management and all distribution, network and engineering operations, sales advertising, data and certain key technology functions worldwide for the Company’s content engines. DMED also manages operations of the Company’s streaming services including Disney+, Hulu, ESPN+ and Disney+Hotstar; and domestic broadcast and cable television networks.

The DMED Ad Platform integrates with thousands of advertisers, with over a billion ads served per month. Before being served to a viewer, each one of these ads goes through a sophisticated workflow involving sales and planning, targeting, trafficking, and quality control, to deliver maximum value to our advertisers while maintaining an engaging experience for viewers.

The Ad Applications team is where we develop the tools our advertising and other business partners use to configure rules related to advertiser and content partners that decide (among other things) where, how many, and what type of advertising to show our viewers. Our system is composed of a complex network of both internal and external systems including DMED’s streaming applications, 3rd party sales, order management, and metrics reporting and analyzing systems.

Operating at the intersection of entertainment and technology, we captivate and connect viewers with the stories they love, and are looking for people who are passionate about redefining advertising through collaboration, innovation, unconventional thinking, stellar execution, committed to lifelong learning and improving while still embracing fun. You’ll be joining a talented team that works interdependently toward aggressive goals to deliver technically sound solutions. We work to ensure that we share both accountability and credit as a team.

As a Sr. Technical Writer within Ad Platform, you will:
  • Write technical documentation for internal or external technical audiences, such as API (REST) reference docs and document functional end-user product for business and product partners
  • Prioritize documentation sets for existing APIs and internal products and tools
  • Update existing documentation, and provide mentorship to other team members to improve documentation
  • Supplement developer documentation with relevant code samples
  • Lead all aspects of documentation efforts with development and QA engineers to ensure the software developed matches the technical specifications and vice versa
  • Analyze content to maintain continuity of style

Responsibilities:

  • Build and edit documentation in support of the Hulu Ad Manager.
  • Build and edit the documentation in support of our new ad delivery service.
  • Review application code and maintain consistency in API requests and callbacks
  • Prioritize the different sets of documentation across Ad Platform and establish a process for intake and maintenance.

Basic Qualifications:

  • You can review application code and understand RESTful requests, responses and callbacks.
  • You have experience working with collaboration tools like the Confluence Wiki.
  • You have worked on Google Docs and visual diagramming tools like Lucid Chart.
  • You are familiar with agile planning tools like JIRA, Trello.
  • You have familiarity with documentation tools like Madcap Flare or others.
  • Bachelor’s Degree in Computer Science, relevant technical field, or 7+ years of equivalent experience.

Preferred Qualifications:

  • Experience with advertising technology / ad tech is preferred.

Additional Information:

ADPLATFORMS

About Disney Media & Entertainment Distribution:

Comprised of the Company’s international business units and various direct-to-consumer streaming services, Disney Media & Entertainment Distribution (DMED) aligns technology, media distribution and advertising sales into a single business segment to create and deliver personalized entertainment experiences to consumers around the world.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: media networks, parks and resorts, studio entertainment, consumer products and interactive media. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Disney Streaming Technology LLC, which is part of a business segment we call Disney Media & Entertainment Distribution.

Disney Streaming Technology LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.

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