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Sr. Product Operations Manager II

Apply Now Apply Later Job ID 10093458 Location Santa Monica, California, United States / Glendale, California, United States / San Francisco, California, United States / New York, New York, United States / Seattle, Washington, United States Business Disney Entertainment & ESPN Technology Date posted Jul. 08, 2024

Job Summary:

On any given day at Disney Entertainment & ESPN Technology, we’re reimagining ways to create magical viewing experiences for the world’s most beloved stories while also transforming Disney’s media business for the future. Whether that’s evolving our streaming and digital products in new and immersive ways, powering worldwide advertising and distribution to maximize flexibility and efficiency, or delivering Disney’s unmatched entertainment and sports content, every day is a moment to make a difference to partners and to hundreds of millions of people around the world.

A few reasons why we think you’d love working for Disney Entertainment & ESPN Technology

  • Building the future of Disney’s media business: DE&E Technologists are designing and building the infrastructure that will power Disney’s media, advertising, and distribution businesses for years to come.

  • Reach & Scale: The products and platforms this group builds and operates delight millions of consumers every minute of every day – from Disney+ and Hulu, to ABC News and Entertainment, to ESPN and ESPN+, and much more.

  • Innovation: We develop and execute groundbreaking products and techniques that shape industry norms and enhance how audiences experience sports, entertainment & news.

The Product Strategy & Operations team partners closely with a variety of stakeholders and is responsible for driving and maintaining operational excellence both within the Product team, as well as between the Product team and key partners across Business, Program, and Engineering stakeholders (and beyond). Your responsibilities will range from contributing to managing our cost allocations and capital plans, to driving product management deliverable and communications processes, to raising the bar on organizational health. Throughout, you will be exposed to a broad range thought leaders and subject matter, offering an outstanding chance to learn from some of the best in the business. The role has a high degree of visibility and requires a highly professional, confident individual with strong analytical, interpersonal, communication, and organizational skills.

Job Summary

The Sr. Product Operations Manager will be part of the Product Strategy & Operations team, which is responsible for establishing and maintaining systems and processes to increase the efficiency and effectiveness of the Product Team. This role will bias toward cross-team and executive communications, team health, and operational governance.


Responsibilities

  • Drive continuous improvement within the product team by designing and implementing systems & processes, measuring objectives, and driving team cohesion

  • Support the operationalization of the Product Management team’s OKRs (Objectives and Key Results), including implementing standardized tracking, reporting on progress and socialization across the team and throughout the broader organization.

  • Manage and organize processes in support of cross-team communications, including Status Reporting, Newsletters & Executive Reporting

  • Ensure accurate, precise, and evergreen visibility across the landscape of Product deliverables, including regular readouts internally, to executive leadership, and to the broader organization

  • Ensure that Product processes are clear, well documented, well understood, and continuously evaluated and iterated upon, chasing continuous improvement

Basic Qualifications

  • Bachelor’s degree in a relevant field required

  • 7+ years in a product, operations, program management, or similar role with experience supporting technical product development

  • Experience supporting highly complex projects across multiple functions & teams

  • Highly analytical and collaborative qualities with strong technical, strategic, and problem-solving skills

  • Ability to balance competing priorities and make informed decisions in ambiguous situations

  • Ability to lead through influence across functional and organizational lines

  • Experience presenting to and working with senior executive leaders

  • Excellent written communication skills with experience creating documents and presentations for executive audiences.

  • Knowledge of Agile/SDLC project management methodologies

Preferred Qualifications

  • Experience in the Media & Entertainment Industry

  • Experience supporting large-scale Product Management organizations

  • Advanced visual presentation skills

  • MBA or advanced degree preferred

  • Strong experience with collaboration and project management tools (Jira, Airtable, Confluence, etc.)

  • Advanced experience and aptitude with Powerpoint/Keynote/Google Slides/etc.


    The hiring range for this position in Los Angeles, CA is $136,100 to $182,400 year, in San Francisco is $149,000 to $199,800,200 per year, and New York, NY or Seattle, WA is between $142,600 to $191,100. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

    About Disney Entertainment & ESPN Technology:

    Disney Entertainment and ESPN Technology (DE&E Technology) provides the technological backbone and product development for Disney’s two media business units, while helping to keep the company at the vanguard of innovation – enabling the Company to continuously leverage technology to enhance storytelling and creativity, while delivering scalability, flexibility, and efficiency for its businesses.

    About The Walt Disney Company:

    The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

    This position is with Disney Streaming Technology LLC, which is part of a business we call Disney Entertainment & ESPN Technology.

    Disney Streaming Technology LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.

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