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Customer Solutions Software Engineering Intern, Seattle - Summer 2020

Seattle, WA - US

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Job ID 707675BR Location Seattle, Washington, United States Business Direct-to-Consumer and International Date posted 01/11/2019

Job Summary:

Customer Solutions is an onboarding and sustainment engineering team for Direct-to-Consumer & International (DTCI). These shared services focus on Identity, Messaging and Content Management and are used by internal business partners such as ABC, ESPN, Disney Interactive, Marvel, Pixar, and Walt Disney Productions.

Disney Seattle is a large, flourishing tech-focused office, where teams develop internet applications and services for all of the major domestic and international businesses across Disney. The office is located in the heart of downtown Seattle, near convenient public transport hubs, easy access to ferries, buses, and situated across from the iconic Seattle library.


  • Assist in the continued development of our customer training and demo site backed by our internally developed CMS solution
  • Deliver developer targeted training solutions for customers
  • Develop predictive analytics algorithms, machine learning models, and computation over large data sets to help derive forecast reporting.
  • Get experience with the full stack of data science concepts from raw data gathering, to ETL, to machine learning as well as generating final visualizations to be presented to customers.

Basic Qualifications:

  • Java application development experience
  • Strong work ethic; i.e. self-starter, organized, know when to get help.
  • Great communications skills; i.e. not afraid to ask questions, very tactful.
  • Java Web Frameworks: Spring - Web Architectural Style: RESTful API development and integration
  • Data Interchange Formats: JSON, XML
  • Linux/Unix
  • SQL Server RDBMS/SQL
  • Internet technologies; HTML, HTTP, JavaScript
  • HTTP Server/Servlet Container: Apache Tomcat

Required Education

Sophomore, Junior or Senior Level undergraduate student or recent graduate (within 6 months of graduation) pursuing a Bachelor's Degree from an accredited college or university in Computer Science, Computer Engineering, Software Development, or related field

Additional Information:

Internship Eligibility:
  • Must be enrolled in an accredited college/university taking at least one class in the semester/quarter (spring/fall) prior to participation in the internship program OR must have graduated from a college/university within the past 6 months OR currently participating in a Disney College Program or Disney Professional Internship
  • Must not have completed one year of continual employment on a Disney internship or program.
  • Must be at least 18 years of age
  • Must possess unrestricted work authorization
  • Must provide full work availability
  • Must provide own transportation to/from work
  • Current Active Disney cast members must meet Professional Internship transfer guidelines (for Walt Disney World cast members this is no more than four points and one reprimand in the last six months; for Disneyland cast members this is six months of consecutive service and a performance record clear of any disciplinary issues (warnings, suspensions, etc.) for at least six months)
Program Length:
The approximate dates of this internship are May/June 2020 - August/September 2020. Interns must be available to work full-time for the duration of the internship.

About Direct-to-Consumer and International:

Comprised of Disney’s international media businesses and the Company’s various streaming services, the Direct-to-Consumer and International segment aligns technology, content and distribution platforms to expand the Company’s global footprint and deliver world-class, personalized entertainment experiences to consumers around the world. This segment is responsible for The Walt Disney Company’s direct-to-consumer businesses globally, including the ESPN+ sports streaming service, programmed in partnership with ESPN; the upcoming Disney-branded direct-to-consumer streaming service; and the Company’s ownership stake in Hulu. As part of the Direct-to-Consumer and International segment, Disney Streaming Services, developer of the ESPN+ and Disney-branded streaming platforms, oversees all consumer-facing digital technology and products across the Company.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: media networks, parks and resorts, studio entertainment, consumer products and interactive media. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Disney Streaming Technology LLC, which is part of a business segment we call Direct-to-Consumer and International.

Disney Streaming Technology LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.

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