Sr Network Operations Engineer

At Disney, we’re storytellers. We make the impossible, possible. The Walt Disney Company is a world-class entertainment and technological leader. Walt’s passion was to continuously envision new ways to move audiences around the world—a passion that remains our touchstone in an enterprise that stretches from theme parks, resorts and a cruise line to sports, news, movies and a variety of other businesses. Uniting each endeavor is a commitment to creating and delivering unforgettable experiences — and we’re constantly looking for ways to enhance these exciting experiences.

The Enterprise Technology mission is to deliver technology solutions that align to business strategies while enabling enterprise efficiency and promoting cross-company collaborative innovation. Our group drives competitive advantage by improving our consumer experiences, enabling business growth, and advancing operational excellence. We are looking for a top-tier Sr Network Operation Engineer to join our team to help deliver these solutions.

Responsibilities of this role would encompass the following areas:

Strategy

• Contributes to the development of the Network Operations Strategy and into supporting organizational strategies

• Is accountable for developing and socializing technical solutions and process based strategies

• Responsible for influencing peer organizations to ensure their plans are in alignment with the technical direction of Network Operations

• Ensures that all new Network services are crafted to deliver the levels of availability required while validating the final service design meets business needs

Technical Leadership

• Provides technical leadership during major incidents and strives to quickly resolve them

• Coaches team members on a proactive basis, raising the team’s overall expertise

• Works with service provider partners to ensure the accurate level of technical acumen and quality is implemented

• Acts as an escalation point for Operations Analysts

• Keeps up to date on industry standard practices within Network Operations

Process

• Develops and evolves operational procedures, examining & documenting existing processes to evaluate them within the context of availability and maintainability of DDI Services

• Identifies areas in need of process documentation and works with the teams to build, document, and train the process

• Builds operational run-books to improve compliance to engineering standards in the Network environment, including the audit of existing configurations for quality and compliance

• Identifies needs for technical process improvement plans, and partners with leadership to build and socialize plans; manages all or a portion of the execution of the improvement plan

Needed Networking Skills & Experience:

• 5+ years experience supporting Network Operations at an enterprise level, including critical systems in either a large IT shared services organization or telecom service provider environment

• Strong networking experience including the following:

• Vendors/Providers: Cisco, Juniper, F5, Palo Alto, Open Gear

• Routing: LAN, WAN, LON, Overlay, Underlay & requisite protocols

• Switching: VLAN, VXLAN, Nexus, Fabric

• Wireless: Controller, APs, Monitoring

• Load Balancers: LTM, GTM

• DDI - DNS, DHCP & IP Address Management (IPAM), BIND

In Addition:

• DevOps experience within Python and/or Terraform

• Experience within cloud providers (AWS, Azure, GCP)

• Experience within operations support including things like incident response, implementation, at times on-call or after hours

• Outstanding communication skills with a demonstrated ability doing so at multiple levels, including to both technical and non-technical personnel

• Bachelor’s Degree in Computer Science, Information Systems, or related; or requisite work experience

Preferred Skills & Experiences:

• Master’s Degree in a related field of study

• Network, ITIL V3, and/or other technical certifications

• Experience contributing to the architecture and design (architecture, design patterns, reliability and scaling) of new and current systems

• Technical knowledge/experience including:

• SDWAN & VXLAN

• APM, AFM, ASM and/or other modules

• Radius / TACACS infrastructure experience

• Role Based Access Controls (RBAC) & Least Privileged Access

• DNS, DHCP, & IP Management (DDI)

• Virtual Machines, Operating systems, Software Defined Networks, Orchestration, & Automation

• TCP/IP protocols, subnet masking

• Infoblox

#LI-JH8

The hiring range for this position in Burbank is $102,500 to $137,500 per year and in Seattle is $107,400 to $143,900 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.