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Sr Network Operations Engineer

Apply NowApply Later Job ID 10066928 Location Seattle, Washington, United States / Burbank, California, United States Business The Walt Disney Company (Corporate) Date posted Nov. 03, 2023

Job Summary:

At Disney, we’re storytellers. We make the impossible, possible. The Walt Disney Company is a world-class entertainment and technological leader. Walt’s passion was to continuously envision new ways to move audiences around the world—a passion that remains our touchstone in an enterprise that stretches from theme parks, resorts and a cruise line to sports, news, movies and a variety of other businesses. Uniting each endeavor is a commitment to creating and delivering unforgettable experiences — and we’re constantly looking for ways to enhance these exciting experiences.

The Enterprise Technology mission is to deliver technology solutions that align to business strategies while enabling enterprise efficiency and promoting cross-company collaborative innovation. Our group drives competitive advantage by improving our consumer experiences, enabling business growth, and advancing operational excellence. We are looking for a top-tier Sr Network Operation Engineer to join our team to help deliver these solutions.

Responsibilities of this role would encompass the following areas:


  • Contributes to the development of the Network Operations Strategy and into supporting organizational strategies

  • Is accountable for developing and socializing technical solutions and process based strategies

  • Responsible for influencing peer organizations to ensure their plans are in alignment with the technical direction of Network Operations

  • Ensures that all new Network services are crafted to deliver the levels of availability required while validating the final service design meets business needs

Technical Leadership

  • Provides technical leadership during major incidents and strives to quickly resolve them

  • Coaches team members on a proactive basis, raising the team’s overall expertise

  • Works with service provider partners to ensure the accurate level of technical acumen and quality is implemented

  • Acts as an escalation point for Operations Analysts

  • Keeps up to date on industry standard practices within Network Operations


  • Develops and evolves operational procedures, examining & documenting existing processes to evaluate them within the context of availability and maintainability of DDI Services

  • Identifies areas in need of process documentation and works with the teams to build, document, and train the process

  • Builds operational run-books to improve compliance to engineering standards in the Network environment, including the audit of existing configurations for quality and compliance

  • Identifies needs for technical process improvement plans, and partners with leadership to build and socialize plans; manages all or a portion of the execution of the improvement plan

Needed Networking Skills & Experience:

  • 5+ years experience supporting Network Operations at an enterprise level, including critical systems in either a large IT shared services organization or telecom service provider environment

  • Strong networking experience including the following:

  • Vendors/Providers: Cisco, Juniper, F5, Palo Alto, Open Gear

  • Routing: LAN, WAN, LON, Overlay, Underlay & requisite protocols

  • Switching: VLAN, VXLAN, Nexus, Fabric

  • Wireless: Controller, APs, Monitoring

  • Load Balancers: LTM, GTM

  • DDI - DNS, DHCP & IP Address Management (IPAM), BIND

In Addition:

  • DevOps experience within Python and/or Terraform

  • Experience within cloud providers (AWS, Azure, GCP)

  • Experience within operations support including things like incident response, implementation, at times on-call or after hours

  • Outstanding communication skills with a demonstrated ability doing so at multiple levels, including to both technical and non-technical personnel

  • Bachelor’s Degree in Computer Science, Information Systems, or related; or requisite work experience

Preferred Skills & Experiences:

  • Master’s Degree in a related field of study

  • Network, ITIL V3, and/or other technical certifications

  • Experience contributing to the architecture and design (architecture, design patterns, reliability and scaling) of new and current systems

  • Technical knowledge/experience including:


  • APM, AFM, ASM and/or other modules

  • Radius / TACACS infrastructure experience

  • Role Based Access Controls (RBAC) & Least Privileged Access

  • DNS, DHCP, & IP Management (DDI)

  • Virtual Machines, Operating systems, Software Defined Networks, Orchestration, & Automation

  • TCP/IP protocols, subnet masking

  • Infoblox


The hiring range for this position in Burbank is $102,500 to $137,500 per year and in Seattle is $107,400 to $143,900 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

About The Walt Disney Company (Corporate):

At Disney Corporate you can see how the businesses behind the Company’s powerful brands come together to create the most innovative, far-reaching and admired entertainment company in the world. As a member of a corporate team, you’ll work with world-class leaders driving the strategies that keep The Walt Disney Company at the leading edge of entertainment. See and be seen by other innovative thinkers as you enable the greatest storytellers in the world to create memories for millions of families around the globe.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: Disney Entertainment, ESPN, Disney Parks, and Experiences and Products. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Disney Worldwide Services, Inc., which is part of a business we call The Walt Disney Company (Corporate).

Disney Worldwide Services, Inc. is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status or any other basis prohibited by federal, state or local law. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.

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