Skip Navigation
The Walt Disney Company: Be Part of the Story

Be Part of the Story

Sr Product Manager

Apply Now Apply Later Current 21CF Employees and Freelance / Contractors Apply Here Job ID 764025BR Location Seattle, Washington, United States Business Direct-to-Consumer and International Date posted Jul. 31, 2020

Job Summary:

Consumer Identity Services is a platform of services that enables a consistent cross-segment set of technologies for collecting guest data that is compliant with legal rules, approved by branding teams, and delivers CRM to the business. It also offers a single account creation and management experience for all guests interacting with The Walt Disney Company (TWDC) Enterprise-wide.

We are looking for a smart, energetic, hard-working, and creative Sr. Product Manager with a work-hard play-hard mentality to own the what, why, and how of building and delivering new products and value to market.
You are:
  • Passionate about and experienced in Strategy, Product Management and owning end to end delivery of value
  • Excited to work with a diverse set of technical and non-technical users, teams and stakeholders to build the next highest value for your customers and stakeholders
  • Highly technically competent with a working knowledge on technology stack for software applications. Have hand on technical background and worked on technology products.
  • Comfortable managing unique and high rewarding projects in demanding time lines
  • Experienced with coordinating projects co-owned by multiple teams
  • An excellent judge and use your instincts in decision making and proactively and continually improves level of knowledge on identity management services and their relevant technologies

Responsibilities:

  • Collecting, creating and translating high-level business and user requirements into functional and technical requirements in an agile environment also through the creation of use cases, process flow, and design diagrams
  • Develop product plans, strategic plans and solid understanding of the product’s value propositions for users with a variety of backgrounds from technology, business, compliance and security. Use that understanding to provide continuous feedback on user needs back to the product roadmap and teams
  • Triaging potential issues as our products evolve - providing answers where possible and redirecting questions to engineering team as necessary and providing useful technical feedback to design and architecture discussions
  • Build and sustain relationships with customers & stakeholders and communicate to Customers and stakeholders as well as leadership on all things product
  • Measuring, collecting, and synthesizing data and KPIs to understand and drive product value decision making, prioritization improvements and better understand our Customer’s and Seller’s needs


Basic Qualifications:

  • 7+ years’ experience building technical products.
  • 7+ years’ work experience in technical product management in a software applications environment.
  • Proven experience in technical product management of multiple initiatives with competing priorities, multiple external dependencies and disparate resourcing.
  • Experience with defining and managing business requirements and outcomes with our business partners, and working with technical teams to create and integrate relevant projects into that vision.
  • Working experience in delivering systems-level technical design at the systems interface level.
  • Working experience building and managing high performing Engineering teams
  • Working experience communicating and working with technical and non-technical senior stakeholders across multiple business units to get things done
  • High level of comfort communicating across large organizations and diverse business units.
  • Ability to present complex technical information in a clear and concise manner to a variety of audiences.
  • Ability to thrive in a fast paced, changing environment; relentless innovator. Challenges status quo and champions best-in-class technical solutions and problem-solving
  • Demonstrated ability to adapt to new technologies and learn quickly.
  • Able to manage fast-paced projects, with strong ability to prioritize multiple tasks and respond to emergencies
  • Must be able to think creatively and possess strong analytical and problem solving skills
  • Experience with Agile development approach and tools is a must! (examples: Confluence, Jira, Leankit, Trello)
  • Experience with production release cycles and product planning and requirements gathering.
  • Strong attention to detail and excellent written and verbal communication skills
  • Passion for collaborating with high energy and focus, driving results across multiple projects
  • Superior communication skills to maintain effective relationships with all levels of personnel
  • Experience with product management or product design with a focus on software products and technologies.
  • Experienced with unblocking the team, writing shovel ready epics and user stories, and operating the mechanics of a Lean UI/UX and agile processes.
  • Experienced with a variety of technical architectures and environments.
  • Fluent with JavaScript or similar programming languages and have worked with REST APIs. You are extremely comfortable with SQL and enjoy getting hands on with large data sets.
  • Experienced with coordinating projects co-owned by multiple teams.
  • Have a Technical background and worked on technology products

Preferred Qualifications:

  • 7+ years of relevant work experience.
  • Experience with managing products for software developers and development experience using various desktop and mobile app frameworks.
  • Knowledge of multiple functional areas such as Product Management, Engineering, UX/UI, Data Platforms, Analytics…
  • Experience developing Internet products and technologies.

Required Education

  • Bachelor’s degree in computer science or equivalent hands on software development experience

Preferred Education

  • Master of computer science or Business, or PhD.

Responsibilities:

  • Collecting, creating and translating high-level business and user requirements into functional and technical requirements in an agile environment also through the creation of use cases, process flow, and design diagrams
  • Develop product plans, strategic plans and solid understanding of the product’s value propositions for users with a variety of backgrounds from technology, business, compliance and security. Use that understanding to provide continuous feedback on user needs back to the product roadmap and teams
  • Triaging potential issues as our products evolve - providing answers where possible and redirecting questions to engineering team as necessary and providing useful technical feedback to design and architecture discussions
  • Build and sustain relationships with customers & stakeholders and communicate to Customers and stakeholders as well as leadership on all things product
  • Measuring, collecting, and synthesizing data and KPIs to understand and drive product value decision making, prioritization improvements and better understand our Customer’s and Seller’s needs

Basic Qualifications:

  • 7+ years’ experience building technical products.
  • 7+ years’ work experience in technical product management in a software applications environment.
  • Proven experience in technical product management of multiple initiatives with competing priorities, multiple external dependencies and disparate resourcing.
  • Experience with defining and managing business requirements and outcomes with our business partners, and working with technical teams to create and integrate relevant projects into that vision.
  • Working experience in delivering systems-level technical design at the systems interface level.
  • Working experience building and managing high performing Engineering teams
  • Working experience communicating and working with technical and non-technical senior stakeholders across multiple business units to get things done
  • High level of comfort communicating across large organizations and diverse business units.
  • Ability to present complex technical information in a clear and concise manner to a variety of audiences.
  • Ability to thrive in a fast paced, changing environment; relentless innovator. Challenges status quo and champions best-in-class technical solutions and problem-solving
  • Demonstrated ability to adapt to new technologies and learn quickly.
  • Able to manage fast-paced projects, with strong ability to prioritize multiple tasks and respond to emergencies
  • Must be able to think creatively and possess strong analytical and problem solving skills
  • Experience with Agile development approach and tools is a must! (examples: Confluence, Jira, Leankit, Trello)
  • Experience with production release cycles and product planning and requirements gathering.
  • Strong attention to detail and excellent written and verbal communication skills
  • Passion for collaborating with high energy and focus, driving results across multiple projects
  • Superior communication skills to maintain effective relationships with all levels of personnel
  • Experience with product management or product design with a focus on software products and technologies.
  • Experienced with unblocking the team, writing shovel ready epics and user stories, and operating the mechanics of a Lean UI/UX and agile processes.
  • Experienced with a variety of technical architectures and environments.
  • Fluent with JavaScript or similar programming languages and have worked with REST APIs. You are extremely comfortable with SQL and enjoy getting hands on with large data sets.
  • Experienced with coordinating projects co-owned by multiple teams.
  • Have a Technical background and worked on technology products

Preferred Qualifications:

  • 7+ years of relevant work experience.
  • Experience with managing products for software developers and development experience using various desktop and mobile app frameworks.
  • Knowledge of multiple functional areas such as Product Management, Engineering, UX/UI, Data Platforms, Analytics…
  • Experience developing Internet products and technologies.

Required Education

  • Bachelor’s degree in computer science or equivalent hands on software development experience

Preferred Education

  • Master of computer science or Business, or PhD.


About Direct-to-Consumer and International:

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: media networks, parks and resorts, studio entertainment, consumer products and interactive media. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

Apply Now Apply Later