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Operating Participants Manager

Apply Now Apply Later Job ID 516183BR Location Shanghai Shi, China Business Disney Parks & Resorts Brand Shanghai Disney Resort Date posted 02/05/2018
The Operating Participants team develops and implements strategies related to the 3rd party operating relationships within the Disney theme park, resort and Disneytown. This function also develops and implements any other third party operational agreements for the resort.

Within the Shanghai Disney Resort Operating Participants team, the primary role of the Operating Participant Manager is to establish relationships and to execute and manage tenant agreements specifically with third party operators for Disneytown and for other supporting resort facilities. The Operating Participants Manager will also be responsible for supporting the on-going servicing of these lease arrangements. The Operating Participants Manager is expected to assist developing sound strategic and financial analyses from current tenant performance analyses, industry and consumer insights research and by partnering with internal lines of business within the Shanghai Disney Resort to develop actionable recommendations to Operating Participants and Shanghai Disney Resort executive management. The Operating Participants Manager will report directly to the Operating Participants Director at Shanghai Disney Resort but will also partner closely with Disney’s Operating Participant team in the US.


We are seeking candidates with accomplished professional experience and demonstrated leadership, real estate development and operational skills to fill the position of Manager, Operating Participants, with specific expertise working with retail operators in China.
The Operating Participant Manager should be able to demonstrate experience doing the following:
  • Research & Development: Monitoring industry activity, conducting trend analysis and maintaining an active database of prospective retail tenants by major categories, (i.e., Apparel, Accessories, Footwear, restaurants, etc.).
  • Analytics & Due Diligence: Providing financial and lease valuation models; conducting tenant and deal due diligence; offering creative business solutions
  • BD Clients & Lease Execution: Identifying qualified potential tenants, establishing relationship and negotiating new letters of intent (LOIs) and leases (and potentially renewal of existing leases); negotiating service agreements and package plans;
  • After lease signing, the Operating Participants Manager will partner with Operations and Walt Disney Imagineering to do the following:
  • Lease Management: Act as contractor administrator by overseeing approvals, adherence to Shanghai Disney Resort standards, and ensuring routine audits are conducted; acting as owner’s representative on construction and tenant improvement projects; lead the offer to drive internal alignment and coorindation; assisting with the development and implementation of global qualitative measures and processes.
  • Guest/Client Satisfaction: Nurture business relationships at the corporate executive and local levels; developing, driving and managing Operating Participants; providing guidance and support to Shanghai Disney Resort Leadership.

Basic Qualifications

  • 5 – 8 years of relevant work experience in leasing, asset management, real estate development, operations or other related field in China
  • Knowledge of retail industry, development, and operations
  • Bachelor’s Degree in Business or other related field
  • Experience with contractual arrangements and ability to interpret legal contracts/agreements
  • Able to read behind data, strategic thinking
  • Demonstrated success as an effective leader/partner/collaborator/influencer
  • Ability to develop practical business solutions, to forecast trends and to deliver results
  • Ability to scope, create and analyze financial and valuation models
  • Detailed knowledge of Chinese retail markets and Chinese business practices
  • Ability to prioritize and multi-task work flows
  • Refined bilingual written and verbal communication skills
  • Advanced proficiency in MS Office suite
  • Bi-lingual: English / Mandarin

Preferred Qualifications

  • Experience working in multinational corporate environments
  • Enthusiasm for and knowledge of theme park, branded consumer product, and/or media entertainment businesses
  • Strong secondary research skills with knowledge of business and industry research resources
  • Proven track record with project management tools and techniques
  • Knowledge of Disney products, service lines and processes as well as an understanding of Disney brand drivers and attributes

Company Overview

Keywords: SHDRProfessional
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