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Assistant Store Manager

Shanghai, Mainland China

As a Store Manager at The Disney Store, you play the role of a brand ambassador by representing the Disney brand to Cast Members and Guests. You will devlelop a high energy work environment that supports the achievement of all Company goals and initatives while inspiring Cast and Store Leadership to achieve maximum performance levels through daily feedback and performance management. The Store Managerl leads the team in fostering teamwork and collaboration through the store, with peers and Home Base partners, achieving exceptional financial results.

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Success Profile

What are the qualifications that will help you achieve success at The Walt Disney Company?

  • Results-driven
  • Communicator
  • Leadership
  • Strategic
  • Multi-tasker
  • Entrepreneurial
Traits are on a scale of 0 to 10

Addtional Traits

  • Achiever
  • Collaborative
  • Skilled presenter
  • Managerial
  • Consistent
  • Creative
  • Problem-solver
  • Goal-oriented


Job ID 877174BR Location Shanghai, Shanghai, Mainland China Business Parks, Experiences and Products Date posted 10/20/2021

Job Summary:

The Assistant Store Manager plays the role of a brand ambassador by representing the Disney brand to the Cast and Guests.
  • Supports the Store Manager in achieving a high energy work environment and all Company goals and initiatives.
  • Inspires Cast to achieve maximum performance levels through clear direction and daily feedback.
  • Demonstrates the ability to foster teamwork and collaboration among Cast Members, peers and Home Base partners.
  • Contributes to Store profitability through efficient use of payroll and expense controls.
  • Lead one or more than one key function(s) of Store Operations (Recruiting, Scheduling, Cashier & Admin, LP/Safety, and or Sales)


Primary Responsibilities
  • Encourages the use of innovation, creative language, technology and product to bring stories to life for internal and external Guests.
  • Shares knowledge, enthusiasm and passion for the Disney brand with internal and external Guests.
  • Coaches others to achieve results through a sense of purpose, a spirit of cooperation and personal growth.
  • Maps product placement to ensure adherence to display guidelines, fits Store architecture and contributes to the overall story being told.
  • Ensures that Store is neat, clean, organized and that all maintenance issues are addressed in a timely manner.
  • Promotes an environment that is inclusive of all Cast Members and the talents that they bring.
  • Supports and participates in initiatives that give back and have a positive impact on the internal (Store) community and the external community.
  • Adheres to all Company directives which promote the protection and preservation of the environment.
  • Develops innovative ideas and encourages creative thinking for establishing best practices that will enhance the environment.
  • Is open with all who interact with the brand. Treats everyone with dignity and respect at all times.
  • Encourages people to work in a way that is fair, honest and trustworthy by being a role model

Basic Qualifications:

Relevant experience/requirement
  • Minimum 4-6 years’ experience in retail
  • Demonstrated ability to execute tasks effectively
  • Good understanding of business and financial concepts and demonstrated ability to lead the team to drive results
  • Established time management, prioritization and organizational skills
  • Exhibited proficiency for business acumen
  • Ability to communicate clearly and effectively with a positive attitude
  • Must have open availability for a flexible work schedule that meets the needs of the business, including overnights, evenings, holidays and weekend shifts
  • Good command in written and spoken English is preferred

About Parks, Experiences and Products:

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: media networks, parks and resorts, studio entertainment, consumer products and interactive media. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Disney Store (Shanghai) Limited, which is part of a business segment we call Parks, Experiences and Products.

It is the policy of the Company to provide equal opportunity for all employees and applicants for employment without regard to race, religion, color, sex, family status, sexual orientation, national origin, age, marital status, covered veteran status, mental or physical disability, pregnancy, nationality/ethnicity, migrant worker status, carrier of infectious diseases status, or any other category of persons to the extent provided by law. This policy extends, but is not limited, to recruitment and employment, promotion, demotion, transfer, layoff, termination, rate of pay, and other forms of compensation, education, and training.


  • health


    Medical and Health and Wellness Programs provided.

  • book

    Professional development

    Tools, training and support to prepare employees for advancement

  • Exclusive Discounts

    Access exclusive Cast Member discounts and offers.

  • mouse

    Complimentary Disney theme park admission

    Explore Shanghai Disneyland and select Disney Parks around the world with a limited theme park admission pass. You will also receive exclusive Cast Member discounts and offers.

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Commitment to Safety

We are taking a responsible approach to creating environments that allow us to do what we do best- entertain and inform millions around the world. As part of our commitment to health and safety, COVID-19 vaccines are required for current U.S. salaried and non-union hourly employees, as well as all newly hired employees.
Learn more here.

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