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Employee Relations Manager

Apply NowApply Later Job ID 766927BR Location Shanghai, Shanghai, Mainland China Business Shanghai Disney Resort Date posted Oct. 23, 2020

Job Summary:

Fully understand Disney culture and values, manage Employee Relations cases by applying relevant company policies and combining with China Labor Contract Law
Actively explore the trend of labor relations in the Chinese market, the development and update of China Labor Contract Law, and put forward relevant improvement plans


  • To strengthen the understanding and application of relevant policies of the company, China Labor Contract Law by providing consulting, training, and case sharing
  • Identify the causes and trends of Employee Relationship cases and work with key partners to deliver solutions
  • According to the relevant policies of the company, in combination with China Labor Contract Law, to ensure Employee Relations cases in a compliant way and avoid labor disputes
  • Responsible for evaluating Employee Relations cases, investigating key cases, and implementing relevant disciplinary actions
  • Be responsible for handling the complaint cases of employees in the supervised department, and propose solutions according to the nature of the cases
  • Independently responsible for Employee Relations related projects, including management training, case investigation, process improvement, and other business support projects
  • Regularly maintain Employee Relations QuickBase system to ensure data integrity
  • Other works assigned by the line manager

Basic Qualifications:

  • 6-8 years of work experience in Human Resources or Employee Relations
  • Good writing and speaking skills in Chinese and English
  • Rich experience in the investigation of Employee Relations cases and ability to predict the outcome of cases
  • Good communication skills and adaptability
  • Familiar with China Labor Contract Law

Additional Information:

Keyword: SHDRprofessional

About Shanghai Disney Resort:

Shanghai Disney Resort, the first Disney resort in Mainland China, is a place where friends and families can escape together to a whole new world of fantasy, imagination, creativity and adventure. The resort is home to the Shanghai Disneyland theme park; two themed hotels; Disneytown, a large shopping, dining and entertainment district; a Broadway-style theatre; Wishing Star Park and other outdoor recreation areas. Shanghai Disney Resort Cast Members provide world-class service to guests, and the resort brings classic Disney stories and characters to life with authentic cultural touches and themes tailored specifically for the people of China. Shanghai Disney Resort offers something for everyone – thrilling adventures, lush gardens where guests can relax together and enriching interactive experiences.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: media networks, parks and resorts, studio entertainment, consumer products and interactive media. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Shanghai International Theme Park Company Limited, which is part of a business segment we call Shanghai Disney Resort.

Specific benefits vary between different roles and may be adjusted according to company policy. Shanghai Disney Resort does not charge a fee to submit job applications and has not authorized any individual or company to charge to do so. Please always check our official channels or platforms for the most relevant recruitment information.

It is the policy of the Company to provide equal opportunity for all employees and candidates for employment without regard to race, religion, color, sex, family status, sexual orientation, national origin, age, marital status, covered veteran status, intellectual or physical disability, pregnancy, nationality/ethnicity, migrant worker status, carrier of infectious diseases status, or any other category of persons to the extent provided by law. The “Equal Employment Opportunity” in this policy extends, but is not limited, to recruitment and employment, promotion, demotion, transfer, layoff/ termination, rate of pay, and other forms of compensation, education, and training.

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