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Financial Analyst, Ticketing System

Apply NowApply Later Job ID 769968BR Location Shanghai, Shanghai, Mainland China Business Shanghai Disney Resort Date posted Dec. 27, 2020

Job Summary:

Shanghai Disney Resort is seeking a Financial Analyst to work with Ticket Configuration supporting ticketing administration including ticket product set up, user access maintenance, ticket price changes in ticketing system, partner to establish new product approval process, and supporting Ticketing related systems/projects’ testing.


  • Configure ticket products in Galaxy ticketing system as required
  • Create, change, and delete user accounts per request in multiple systems
  • Manage the coupon configuration as required and testing efforts in Galaxy ticketing system, support the reconciliation between ticketing system and the e-Coupon entitlement system.
  • Maintain operation, configuration, or other procedures
  • Troubleshoot problems reported by users
  • Support end user training
  • Support new product application and approval process
  • Support upload requests to generate bulk orders
  • Support ad-hoc report development requests and delivery
  • Ensure compliance to internal control policy and procedures at all times
  • Maintain department key metrics
  • Support the complimentary ticket distribution
  • Support Ticketing related systems/projects User Acceptance Test

Basic Qualifications:

  • Computer science or related field bachelor degree is required
  • 2 years related work experience
  • Ability to multi-task with accuracy and efficiency.
  • Problem solving and trouble shooting skills.
  • Good written, spoken and reading English
  • Good communication skills.
  • Efficient and competent at repetitive tasks with minimum supervision.
  • Good interpersonal skills to develop positive, effective relationships with other departments/business partners
  • Good quantitative and analytical skill
  • Previous systems experience (E.g. E-Coupon System, Galaxy or SAP)

Additional Information:

Keyword: SHDRprofessional

About Shanghai Disney Resort:

Shanghai Disney Resort, the first Disney resort in Mainland China, is a place where friends and families can escape together to a whole new world of fantasy, imagination, creativity and adventure. The resort is home to the Shanghai Disneyland theme park; two themed hotels; Disneytown, a large shopping, dining and entertainment district; a Broadway-style theatre; Wishing Star Park and other outdoor recreation areas. Shanghai Disney Resort Cast Members provide world-class service to guests, and the resort brings classic Disney stories and characters to life with authentic cultural touches and themes tailored specifically for the people of China. Shanghai Disney Resort offers something for everyone – thrilling adventures, lush gardens where guests can relax together and enriching interactive experiences.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: media networks, parks and resorts, studio entertainment, consumer products and interactive media. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Shanghai International Theme Park Company Limited, which is part of a business segment we call Shanghai Disney Resort.

Specific benefits vary between different roles and may be adjusted according to company policy. Shanghai Disney Resort does not charge a fee to submit job applications and has not authorized any individual or company to charge to do so. Please always check our official channels or platforms for the most relevant recruitment information.

It is the policy of the Company to provide equal opportunity for all employees and candidates for employment without regard to race, religion, color, sex, family status, sexual orientation, national origin, age, marital status, covered veteran status, intellectual or physical disability, pregnancy, nationality/ethnicity, migrant worker status, carrier of infectious diseases status, or any other category of persons to the extent provided by law. The “Equal Employment Opportunity” in this policy extends, but is not limited, to recruitment and employment, promotion, demotion, transfer, layoff/ termination, rate of pay, and other forms of compensation, education, and training.

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